Posts by eightiescalling

Unfortunately ISP tech support is more and more tailored to the common calls - which includes a large number of Joe Public who use the terms WiFi and broadband interchangeably. And more likely than not don't have any network cables in the house.

The number of posts in local facebook groups asking a whole community "Is anybody elses wifi down?" with no other detail never ceases to amaze me...

As a plus point, at least in this case it was all network related - which is better than the time someone at VM tried to convince me the wifi on my non-VM router was making their TV box forget channels...

Re: No mention of Family plan...

@AC - I'd agree that the current price model is unsustainable - offering all you can eat and being surprised when some people can eat a huge amount only ends one way. That doesn't stop them revising the pricing to a get what you pay for. Or are you suggesting that >$1/GB, taking Carbonites pricing model, is a reasonable rate for a home user considering certain economies of scale if they have their supply chain right?

Unfortunately for now the market seems to be split between unsustainable all you can eat packages and highly priced, under capable packages (the continuous file tracking is a must as I can't guarantee when PC illiterate family members will be using their computers or how long for) as the comparison. Suspect I'll end up using the Crashplan discount offer on their business plan and seeing if anything changes over the year before a final decision (or decisions as it'll probably take multiple providers to cater for different use cases across the family).