Total confusion
It really seems as if Microsoft is a set of disparate groups of people, some with designers, some without, whose job it is to just keep writing code, adding features and changing stuff. These groups/teams don't talk to each other. Ever.
- We have two versions of Teams. There's Teams and there's Teams. One for business, one for personal. They look similar but don't work with each other. WHY?
- We have Windows Mail, which presumably is a replacement for OutlooK Express, now being reskinned and called "outlook". Not to be confused with Outlook or outlook.com.
- We have all manner of things just changing for the sheer fun of it. Like the file manager / Windows Explorer. You used to be able to just go to File --> New Window if you wanted two file explorers. Then it changed to the tried and hated 'ribbon menu' and there's a NEW button but you can't create a new window. You can create a new tab. OK, good but not useful when trying to drag a file between two folders.
- We have onedrive, which usually stops syncing ALL its files just because it has a problem with ONE of them. There are sometimes two Onedrive apps as well.
I'm just sick of it. The software is never refined: Micro~s.oft just remove a feature, and add another one. Just when you've learned how something works, it's replaced with something that looks slightly more modern but is entirely incapable of doing what you wanted in the first place. We are just a test bed.
Micro~ft have a track record of making largely shit software and never fixing the feature set.