Re: Absolutely ourageous
Was in one of my first retail jobs and acting as support for a company involved in selling larger pieces of furniture. The woman from the company’s risk management team turned up at the branch i was at and asked to see the stock. Manager was busy with other things so I was thrown in at the deep end and told to assist her. After I said no to three very big items she wanted to see she asked if we sold a lot of stock ex-display? I said “no” again and then item number four was also not in the store. I asked how old her stock list was and it had been printed 2 weeks earlier. I said that explained it, we had had a showroom change since then and her list would have maybe 10% of the items still here. Those would mostly be things like picture frames, plant pots with fake plants in them etc.
She wasn’t in a good mood at this point as her report would look rubbish if it just said she’d located the grey marble effect vase and the fake tulips contained within. I said to just generate a new list but she didn’t know how to. I offered to show her how and take her round with the new list pointing out items. She still wasn’t 100% happy but her mood improved as everything turned out to be there. I knew it would because I’d just finished (that morning) entering it all into the stock management prog and cross checked it. That wasn’t really my job but I was the only one there who understood how to import from a CSV file. That was the CSV file I’d prepared earlier which again was beyond everyone else. That was so much quicker than doing each item individually on the prog.
An accountant usually visited the store once or twice a year to do something similar and I asked about this duplication of work. She said they didn’t 100% trust the the accountants and hence did spot checks themselves. We took her to the pub after work to drown her sorrows.