Posts by TheBodger

TSB Online Banking still borked 10 months later

I'm surprised that nobody has mentioned that some things that TSB broke back in April '18 are still broken today.

For example, while I can see the current balance of my mortgage online it is still impossible to see the history of the account, interest accrued or when payments were made, 10 months later.

I would like to move to a bank that is more competent, but I'm effectively locked - in until my fixed rate mortgage deal expires... Also, I'm honestly not sure where I could move to; at least their web interface is easier to navigate than Natwest's was and - unlike my credit card provider - they haven't managed to stick the wrong credit card to the wrong letterhead and post them out to customers... yet.

Old News?

This sounds a lot like "post glacial rebound". Basically during an ice age, the sheer weight of the ice / glaciers which form on the land push down on the tectonic plates beneath them. Since the Earth's crust is acutally floating on the molten core, it gets pushed down - a bit like what happens when you put a weight into a boat, causing sea levels to rise relative to the land because the land is pushed downwards. When the ice melts and the weight is removed, the crust starts to rise back up. This process takes tens of thousands, if not millions of years. Parts of Great Britain are still rising back up due to this effect at a rate of several centimeters per century, rebounding from the last ice age. There are 'raised beaches' several meters above modern-day sea levels in the UK, and in Scandanavia, which can be attributed to this effect. It seems suprising to me that modern - day climate scientists were not aware of this effect, since I was told about it in the late 80s by a member of the Environmental Science department of Bradforfd University.

There is another way, you know...

"No customers will be permanently out of pocket as a result" - Natwest.

Personally, I wouldn't trust them as far as I could kick them. I highly doubt that they will compensate people for the time they wasted as a consequence of this mess, for starters. This is the same bank that promised that it wouldn't close the last bank in town, then closed Farsley Branch (which was the last bank in town - see http://www.bbc.co.uk/news/uk-england-leeds-17041251).

Right now, I only have one thing to say: "There is another way, you know".