Horseshit indeed.
These idiots have no idea how people work. Their idea of "good", is to take a highly complex, extensive and flexible piece of equipment and let one-brain-celled-rednecks drive it with a single lousy button. It can't be done.
"less IS more." is complete horseshit. It's all about layout, human psychology, and depending on the interface, human physiology.
I'm not trying to be pro-Samsung here, I sometimes site the ease-of-use when it comes to remote controls. I have a Topfield TRF-7160 PVR, which is reputed to have the worst laid out remote control ever devised on this planet. And yes, as a new user, I fumbled a lot. But once I got used to it, it worked really well for me along with the pleothra of features - as well as the other three users I asked (I know that's not a huge sample size, but I don't interface with humans much - so there). On the other hand I have a Samsung "smart" TV, as do some other family members, and while *they* don't rate too bad, holy fuck they're the most convouluted pieces of shit I've ever come across. Not to mention on some, the button layouts are smooth, which only works if you can *see* the markings - if you drive it in the dark, you're screwed (though I fixed that issue with some epoxy to act as a bump).
My point is quite simple. The more simple you make it, the less usable you make it. Number of buttons is only part of the story - A million buttons tend to freak new users out, a single button works well for new users. A million buttons are highly flexible, a single button is only really useful for making calls and you can get stuffed if you want to make it work like you want to.
Dammit.