* Posts by Kiwi

4368 publicly visible posts • joined 26 Sep 2011

When customers see red, sometimes the obvious solution will only fan the flames

Kiwi

Re: Dolt

Heck, I read it as random lines as in straight lines going across the screen in various areas.

That's what I read it as myself - and wondered initially if first it was a monitor/ram issue. Then began to wonder if something was screwing with the site layout in some way (like a failed attempt at a plugin/toolbar that added advertising to the page not rendering properly and just showing as a red line - or a tracking picture (those ones that used to be rendered as a 1x1pixel dot so they wouldn't show up but still give information about the IP and browser) - if someone got it wrong as 1x500 it could show up as a line. Something where the browser was interpreting a red background and the lines of text were being rendered with a little above/below space....

Users are seldom aware of the terms we use, and we are usually so far removed from their world we struggle to correctly interpret their descriptions... Any number of things can be the cause of an issue...

Ever come across someone who has weird lines on their screen but only at certain times of the day? Ever gone in to see them even at the right time and not been able to see the problem? Ever noticed on the 3rd or 4th time you're leaving that 1) it's a partly cloudy day and 2) there's Venetian blinds on a small window opposite where their desk is? (No I haven't, but I've heard it told by someone who is just trustworthy enough that I believe the story is only slightly exaggerated)

Kiwi
Pint

Re: Dolt

I'm assuming the Gold status is for quantity, not quality.

That's bronze, and yes - a certain number of posts in a year:

From https://www.theregister.co.uk/2012/02/01/register_comments_guidelines/

Bronze More than one year members and more than 100 posts in the last 12 months.

Silver Silver badge holders meet bronze requirements and have more than 2000 upvotes.

Gold This discretionary badge is awarded by Reg staff to commentards who have been very helpful - to us, through news tips and beta testing, for example - and to their fellow readers, through their posts.

'twould be interesting to see the effect if there was a 'black badge' awarded at a certain ratio of downvotes/upvotes (and a 'block black-badge posters' function... :) )

Kiwi
Pint

Re: Dolt

"And the user of course knows how to take a screenshot and email it? Don't bet on it."

No, bet against it. Send instructions with the request. Instructions in short sentences. Using small words.

As Dr Syntax said... The triumph of optimism over experience...

No matter how clear the instructions, the user will find a way to foul it up beyond belief.

Kiwi
Facepalm

Re: Dolt

Hey twit.

Actually you really are wrong. The other posters pointed out the correct response.

I guess you and her would probably have a lot in common. As thick as a dozen half-bricks....

And to put you out of your misery (wish we could put you out of ours!) - she was invited to take part of a test in her companie's 'new email system' - therefore, and you should understand this as you have the same mentality level, they invented email and she was one of the first users - as far as she's concerned. No amount of evidence to the contrary would convince her otherwise - something I am sure you're very familiar with.

Kiwi
Facepalm

Re: Dolt

https://xkcd.com/1814/

BASTARD!

I have the absolutely perfect ear bug in mind, and one of these days I am going to unleash it on you lot. It's catchy, repetitive, and OH NO! Now I've done it to myself! :(

Kiwi
Pint

Re: Dolt

In my role I have to play the "user" in some scenarios, and what gets me time and time again is support ops who ask if we can have a screen share session so that I can show them the problem even before doing _any_ investigation

Oh I so love "standard support scripts"!

Some time back a friend had an email problem. I couldn't fix it (not his end from what I could tell) so I got in touch with his ISP.

They insisted I go and check the internet connection. I told the support person the connection was working fine. They insisted, and said that I needed to reboot the modem. I again said I know it's fine. They said "also check the ADSL splitters". I re-iterated the connection was fine. They said until I confirm the internet is working properly they could go no further.

I asked to speak with someone more qualified - and pointed out that this was an online chat not a phone call. So yes, the net must be up and working (also, my mate's work and his wife's gmail/hotmatil/whatever account all worked fine, just the ISP account).

Love standard scripts.

Kiwi
Trollface

Actually, it is Traditional English and SIMPLETON English

FTFY.

YW.

Kiwi

Re: Once again the bad memories resurface

Have a feeling these originated from reading BOFH?

I've been there. They can't articulate the problem. They won't bring the machine in because - despite the dozens of other clients to deal with and having a life outside of work - I'll want to go through all of their data. I can't come and view it at their location because privacy/importance etc (which means I couldn't even fix the fault anyway without access to the machine). In one case, they wouldn't even tell me which ISP they were with so I couldn't talk them through making sure things were working or do a test email exchange.

There are some really terrible users out there.

(Didn't we used to have a BOFH icon???)

Kiwi

Re: Dolt

And Harry could have saved six hours if he'd gone to the user's desk in the first place or got a sodding screenshot.

Yup.

So easy to do.

Especially with external customers who may be in another suburb, or city, or country! Why, you can just jump on a train or plane and go see them!

"...Harry was enjoying a quiet morning when the shenanigans began. A ticket was raised by a team leader within the company complaining that "random lines were appearing on the website for a customer".

A borked customer-facing website is never a good thing so Harry quickly navigated to the site to take a look..."

I'd say a screenshot would've been great but.... Have you ever tried talking a customer through the difficult practice of doing that? He's still be on that bloody call right now!

No idea when this occurred, but perhaps it was back when home/SO users seldom upgraded software and red underlines for spell checking in text entry fields had just started? And perhaps, especially when these things first started, the customer was spelling most words perfectly correctly but the language was insisting on using that yankee bastardisation of the English language? :)

Kiwi
Facepalm

Re: Dolt

Dont even wait for idiot #2 to send a screenshot , just remote his pc and have a look .

Yes.. Because encouraging random website users in diverse non-local locations to install software that allows you to "just remote" their computers is always such a wonderful thing.

Kiwi

Re: Dolt

The whole world seems to be dumbing down and bloating up.

Mate worked with a woman who used to order various parts for the shop he worked in.

When ordering a replacement laptop screen, she'd send in the text of the email that she needs a screen - maybe. Maybe it was some convoluted waffle about.. Well we never could decipher her texts (but she was one of the first people to use email after it was invented in the lab she worked in back in 1998 - she was there when it was invented so she knows all about it!) . Over the following emails there'd be one or more pictures of the damage to the screen to prove it needed replacing. Then there'd be the laptop from several angles, including the sticker of the model #, pics of the job sheets including customer personal details (despite her being told by the company owner that such was a breach of NZ privacy law and was not to be done!) , pics of the lid....

My mate got a blasting from her for doing it wrong. He sent "Hi Jim, I need a replacement panel, original 15" Akai THX42K59 - going into a HP DX205567K15". Suffice to say, 'Jim' much preferred to deal with him. [Model numbers obviously made up]

(Sunday morning, very long night, should probably go outside for a while and give my keyboard a rest.... Before the combined El Reg Comentariat wrests it from me! :) )

Kiwi
Pint

Re: Dolt

Sure, maybe I need to be you, sitting in your chair, on your user account, using your computer to reproduce it.

Had to do that quite a bit at times. Sometimes it was stuff like language settings, sometimes it was a browser or email extension, sometimes something screwy with their screen or graphics drivers putting windows off the screen- and the user didn't know they could right-click on the icon in the task bar and select 'move'.

Given few users have a decent grasp of the same language as us, sometimes you really do need to be standing behind them or sitting with them to see what happens.

But when the user is hundreds of miles away, perhaps on another land mass... :( (Loved it when Skype was quite common and had a "share screen" function that could be easily demonstrated to a user so they could share their screen with me).

Sometimes the "what are you typing" breaks when you have regional spelling differences, and letters that sound very much alike unless you try a phonetic alphabet - which takes ages if you have a long phrase!

As to 'user error', way too many decades back a neighbour who was quite intelligent had a TV stop working in their house. I took it to the repair shop where I worked but we couldn't reproduce the problem for a long time. One of our techs even tried to make out that the customer simply did not know how to operate their TV - which they'd been using for some 4 or 5 years without problem before that. Eventually turned out to be a dry joint in the remote control receiver circuit that had been knocked into a more cooperative position by moving the TV, hence our difficulty in replicating it. Knew the neighbours wouldn't both suddenly fail to be able to use their TV, knew I'd seen them doing the right stuff, so learned not to always assume idiocy until I see what the user actually does.

I have had users explain that their way is the only way that's ever worked, even though their way is something that could never possibly have worked and they have developed an internal memory error and may wish to be speaking with a doctor - we're talking stuff like (example only) "Oh, in Firefox I click File, then New Tab, then type "Make all the words RED" and if sends an email to my husband reminding him to get the milk on the way home".

TL;DR - Yup, you have to see it first hand to see what is happening. Sometimes you can be surprised by odd little things.

Monster magnet in my pocket: Boffins' gizmo packs 45.5-tesla punch and weighs just 390g

Kiwi
Paris Hilton

Re: Might be of use to the Russians

After all 85 Kelvin is merely "A bit nippy" to them.

I know from personal experience that 1) I could handle those temps without even thinking about gloves and 2) 'absolute zero' is not the coldest one can get.

Anyone who's met my ex would understand that.

Sad SACK: Linux PCs, servers, gadgets may be crashed by 'Ping of Death' network packets

Kiwi

Re: So, not great, not terrible

Given the frequency with which winduhs crashes, and how often updates knock out the network etc, who'd notice?

Well in my case that frequency would be never so I'd notice.

My W98 and my XP machines are among the most secure and crash-proof machines in the world these days. And no, there is no running firewall on them.

Ok, so they haven't been turned on in a very long time, but still...

Kiwi
Linux

Re: So, not great, not terrible

If this was happening on Windows 10 would the comments be so blase?

I don't fucking think so.

Given the frequency with which winduhs crashes, and how often updates knock out the network etc, who'd notice?

Even if the updates didn't crash windoze, the multi-hour turnaround time for shutting down and restarting several times for even minor updates means the chances of a winblows machine even having a chance to do anything on the net other than suck massive loads of bandwidth to download even more system-hosing updates is vanishingly small.

I've upated half a dozen Linux machines since my first post in this thread. Only two needed rebooting, only one has had a reboot (the other will do so when it's owner goes to bed tonight). None of the other users even noticed anything - they still play their games or browse or stream etc without so much as a pause in activity. All updates are finished. When they turn the machines off tonight there's no 'Configuring updates. Please cross your fingers, go away for several hours, and hope&pray your machine restarts again', it just shuts down. When they turn them on tomorrow the updates are done, there's no "Fucked it up again. Reverting changees... Oh look new updates to install! No fucked it up again. Reverting changes.. Oh look! New updates!" loop to get stuck in, nor a 40minutes+ "installing updates" delay to wait around for while their productivity for the day goes out the window.

MS got it backwards - it's supposed to be "Handle major updates without even minor aggravation" not "handle minor updates with MAJOR AGGRAVATION"

(Now which icon... Am I trolling? Flaming? PTSD-angry??

Kiwi
Big Brother

Since they're unlikely to be running any sort of server or be accessible behind multiple layers of NAT who cares?

Well.. Given the way some apps seem to work (and offload personal data at the whim of the other end), I'm pretty sure there's some level of server stuff on many of them. And that's before we get to all the malwaregames and 'helpers' and the like that get installed.

Also, with IPv6 out there, well NAT is no longer any protection when devices are expected to always be directly routable regardless of whatever firewall/protections I want on my network (must look at how to block all IPv6 traffic at the entry point - the building can have a a trillion outside-facing IP6 addresses for all I care - just so long as nothing inside is reachable without my say-so (including F&F phones etc) I'm happy).

Kiwi
Trollface

If so you can guarantee that 99.9% of them will never be patched

You sound rather optimistic about the level of Android patching!

Kiwi
Pint

Re: A few things

Much thanks!

Happy Devuan user myself, done that on all the systems on the offchance there isn't a patch yet (although if I wait till some day later next month an hour or so, there'll be one I'm sure)

Oh look, a kernel update as well..

"A reboot is required to replace the running dbus-daemon. Please reboot the system when convenient."

This is just plain WRONG. As Microsoft has taught us, the reboot MUST be forced at the most inconap'9rai9t4;o NO CARRIER

Kiwi
Coat

[set mind=gutter]

A key workaround is to set /proc/sys/net/ipv4/tcp_sack to 0.

So wait.. Some Looney says I gotta empty my SACK to be having a good time on the internet?

I guess I can live with that....

Large Redmond Collider: CERN reveals plan to shift from Microsoft to open-source code after tenfold license fee hike

Kiwi
FAIL

Re: Document formats

Turns out he was using open office and it just didn't open CSVs properly, regardless of what we did, and the issue was still present in the latest available version of open office. It would open as a jumbled mess instead of as a readable table.

Perhcance you need to go back to computing 101 and re-sit the course?

Did you mess up the import function (which is so basic even Trump would get it right on the 5th go!)? Or did you have your cell sizes somehow messed up so it was screwing up the formatting when you only needed to correct the cell sizes to your display? (Again, Trump could get that right in less than 10 goes!)

Kiwi
Paris Hilton

Re: The Open University provides 0365 and doesn't accept open document format

If we dont like each other, I'd be very concerned.

Couple of things..

1) While human, surely they should be reasonably above that level of sillyness? (Well, I guess we are talking University people here...)

2) A long long time ago I was shown ways of 'signing' files to prove that the file came from who it was claimed, and the contents had not been altered - using PGP and other like software. Surely Universities are at least up to that level of competence now!

If your level of distrust in your tutors is that high, why are you there? Your printed documents are trivial to change, your disk (signed note or otherwise) is trivial to change. But cryptographic signatures and checksums aren't so trivial to change.

Kiwi
Boffin

Re: Remember Munich?

Outlook is unfortunately the only simple and cheap(-ish) choice there, even without being tied to an Exchange server.

Owncloud or Nextcloud server, Thunderbird for the client, cardbook plugin for the contacts management on Thunderbird. That gives you a calendar and contacts server you can use for all sorts of stuff. Comes with a fairly decent browser-based setup as well.

You could probably have that up and running inside half an hour. And 2 minutes after that have figured out how to work it properly. If someone with my exceptionally limited technical skill (cf other Comentards) can get it working, you should find it a doddle!.

There really is no excuse to keep forcing outlook on people.

Kiwi
Pint

Re: Rock, hard place etc.

You do not upgrade anything without extremely careful consideration as you can easily toss reproducibility right out the window.

As mentioned elsewhere in this thread, the productive stuff is done on *nix. They probably figured that out with the change from Win311-Win95, if not earlier. Or the axing of OS2..

Open Source is the only way when you have to be able to reproduce things much later. As you rightly note, it only needs something to be out by a minuscule amount to throw all the data off.

Kiwi
Linux

Re: Rock, hard place etc.

Moving to another OS is often a somewhat jarring experience but with the skills of the organisation surely it is not beyond their abilities to smooth the path for those affected.

Jarring - yes. But often not in a bad way. I've helped people move from MS to Windows, from StaleOldLinux to Mint or other ReallyNicelyPolishedLinux, to/from MacOS - based on finding out what their needs and usage patterns are and giving them something more suited.

The sound of an elderly friend proclaiming "I didn't know my computer could be so easy to use!" when I moved him from Win7 to the latest Mint in 2013 still rings in my ears. He's now quite capable of installing his own OS's and has given Zorin a play on one machine, has updated his main ones to Mint 19, and is quite active on his chosen breeds of social mania (not FB thankfully). Just one of several who found moving to something better suited to their needs.

One even commented that I'd made his screen 'much clearer', not realising his OS had been changed. He was moved to YLMF from XP, where the graphics drivers for his hardware weren't exactly working properly.

Despite what the MS etc fanbois would have you believe, it's not always a bad thing. Sometimes the experience is pleasant enough and if properly set up the change can be quite significant yet the workflow improvements enough that they adapt quickly and are much better able to do the things they want.

Though we are talking beancounters or managers here, so perhaps CERN should put some detectors around and see if there really is an actual WHINGE particle after all. It may be found to move between managerial offices much faster than light.

Google: We're not killing ad blockers. Translation: We made them too powerful, we'll cram this genie back in its bottle

Kiwi

Re: Firefox

Feel free to explain why you think OSS developers owe you anything.

Moz gets some of their money from people wishing to pay for FF (or perhaps one or two other programs), and some from 'partnership' (eg search engine) deals associated with their products, correct?

The more people wishing to use it the more potential they have for income, correct?

The more Moz pisses users off and drives us away to other products, the less their market share - and the less their market share the less likely they will find people willing to give them money, correct?

They owe me nothing, I owe them nothing. If they show me loyalty and provide a product I am willing to use, I'll show them loyalty and use their product. OTOH, if they decide I really don't know how I use the product and I'm to dumb to know I really hate using it as it is (even when I say I love it just as it is), and they claim my productivity tools really aren't helping me and remove them (even though said tools might save me a considerable amount of time each day) - well, I'm going to ask them politely to leave such stuff alone. When they decide they know better than their users and remove functionality I'm going to ask them to restore it. When the iterate they know better I'm not going to bother any more.

From about FF V2 until somewhere IIRC in the mid 50s I was a loyal and staunch Mozilla supporter. I would try and sometimes use other browsers, but only to prove how lame they were in relation to FF. I now only have FF on my computer because. Um.. Lemme think.. Actually, do I even have FF installed now or did I quietly take it out behind the chemical shed? Maybe it's the old machine that has it? Some VM I haven't spun up in ages?

Whatever revenue could've been generated through me - that now goes elsewhere. Whatever support Moz could've had through me - that goes elsewhere. When someone has a FF problem, I 'fix' it by installing Waterfox or Pale Moon (same fix I do for IE and Chrome - yes Moz, FF now rates alongside IE!).

I show Moz the same loyalty and respect they show their users. I gave them many chances, was insulted for my efforts, so went elsewhere.

Kiwi
Happy

I hope Google does make it hard to implement those evil ad-blockers.

That way, as more and more people see how bad the net is without ad blockers, they come to me.

And I tell them that unfortunately Chrome, being owned by Google, no longer allows ad-blocking as that makes it harder for them to collect and sell your personal data.

Then I give them Waterfox or Pale Moon. Charge them a tenner for the privilege, half of which I donate to whichever browser they got.

All of a sudden WF/PM get more support, Chrome sinks below the horizon of obscurity where it belongs, people are happier and less of their data is being pilfered by scumbag thieves so I too am happier.. The world is a better place and I don't need my rose-coloured spectacles so often.

So please Google, go the whole way and ban all adblocking on Chrome. Force an update that can't be rolled back while you're at it, so Chrome users have no choice but to use a slower ad and associated malware infested more secure and 'better performingtm' Chrome, or switch browser.

Please.

I am looking forward to a better world, where Google et al are holding bake sales just to keep the lights on another week.

(El Reg - a rose-tinted spectacles icon?)

Alexa, are you profiting from the illegal storage and analysis of kids' voice commands?

Kiwi
Holmes

Re: hiding the TV remote

Finding a lost remote when I want to use it makes sense to me. Using controls on the TV is a false saving, because I'll need to find the remote eventually anyway. If I can't find it I need to order a new one, because the TV box only has the most basic controls. (And they're hidden, and I'd have to figure out how to use them.)

Well... These days most people use the TV remote to turn it on or off. The volume and channels are controlled by the STB - and AFAIUI some game consoles double as STBs (ie have tuners in them). So it's turn TV on, grab freeview/sky remote or game controller.

Learning the controls is easy - the same process as learning them for the remote :)

I have 1 TV/monitor and know of several through my family where the remote may not have been seen for some years. They turn the TV on/off at the wall, and the STB does the rest. No need to adjust any settings on the TV.

Kiwi
Boffin

How would the device know when to start recording? It couldn't "know" that the trigger word would be coming eventually, unless Amazon have developed a working prophecy algorithm; so I'm sorry but I don't see how this could be working in the real world as it were?

It's commonly done with car camera systems, security systems, backup systems...

Create an audio buffer of say 30 seconds. Test for the keyword. if the keyword is heard, upload the current buffer (which should be pretty much the 30 seconds worth, depending on how long it takes for the thing to process and determine if the word is said). If the word isn't said, dump the last second off the buffer and repeat for 1-sec intervals.

(car cameras await the knock sensor that indicates a crash or tap on the unit, storing the buffer contents instead of overwriting them, backups keep the oldest versions for so many months, security systems overwrite recordings older than X days....)

Kiwi
Pint

Re: As for this being in T&Cs or Privacy Policy..

Another upvote for the Freefall link...

And another follower - now :)

Kiwi
Coat

Re: I found a simple way to stop this...

I like gadgets but the level of lazyness of people is getting very silly, I just find it easier and more sane to just get up off my arse from time to time.

I used to play a fun game with some people just to watch the reactions. The game was hiding the TV remote.

First, the number of people who'd spend an age looking for the remote rather than going to the TV and manipulating controls directly was funny (most TV's and STPs have at least some basic controls (eg volume and channel) on them even if the majority of the functions require the remote). Quite funny to watch them spend 20 minutes hunting in the lounge when a few seconds and a couple of paces would fix the issue.

The next was the number of people where the remote was in sight but out of reach, so they'd continue to watch something they hated simple because fixing that problem would mean getting off their backside.

Oh, the remotes were hidden in obvious places - eg I'd put it next to the kettle in the kitchen as if someone had absent-mindedly taken it out there. That way if I went home and forgot to make it visible (or didn't want to risk their wrath) they'd find it soon enough.

Kiwi
Pint

Re: Will someone think of the children

Did they think of the children when they bought the device?

Or was it a case of "lets buy 1 then we can sue Amazon"?

I could be wrong, but I somehow suspect that the marketting people were careful to push every way it could possibly improve your life, how it could be a great education tool for your children and help them with their homework, how it can make your life easier and more enjoyable and how it's the future and you're better than everyone else by owning one etc etc etc..

And .000000000001 pixel hidden under the bottom of the screen is dedicated to listing all the ways that it could be harmful.

The same in the EULA - lots of hard-to-read leaglese designed to shut most people's brains down, all the while promoting in the big print how they respect privacy and are dedicated to user safety but burying the ways they're screwing you dozens of pages deep.

I know a lot of parents who've purchased things for their kids because 1) they're parents, they don't really have time to do a great deal of research into it, 2) they believe it will in some way improve their kids lives and 3) their kids wanted it, and the parents wanted to give their kids some joy. Only later do they realise it was a bad choice when it turns out small bits break off to become a choking hazard, or (in the case of recent publications about screen time) can be hurting their eyes, or.....

When it comes to marketing and people's motives, cynicism is often well-placed - but not always. Often people do buy bad products for the right reasons and don't plan to sue until their loved ones are put at risk.

Barbie Girl was wrong? Life is plastic, it's not fantastic: We each ingest '121,000 pieces' of microplastics a year

Kiwi
Pint

Re: So that's something of an answer,

Thanks! Upvoted for going to the trouble to ask.

NP - No trouble either. Guy's a pleasure to talk to, intelligent, and lives across the road :) Thanks for giving me an excuse to go and have a chat with him!

Kiwi
Pint

Re: To keep things simple...

"or is it myelin?"

Yes. Mylar's a plastic!

Nice post - that must have taken a while as well.

So... Could almost be right on both counts anyway WRT to the amount of plastics in our environment? :)

Thanks - both for the correction and the complement :)

Kiwi

Re: To keep things simple...

One piece of research that needs to be carried out is to quantify the problem statistically in post mortems. Have the body's various tubes been constricted by plastic material? How much plastic survives in the gut of a typical human?

As promised, I spoke to my neighbour who has done some post-mortem work as part of his normal studies.

Plastics aren't looked for as they are generally unlikely to build up enough to cause death. However, they can break down in stomach acid (especially for people who have an excessive meat content in their diet) and the byproducts can lead to health issues over time (longer periods though).

With the PM work done in NZ, there's little to no reason to look for plastics, and what is found in the gut is negligible if even detected (usually not detected but again, not looked for).

So that's something of an answer, although not exactly definitive.

This Free software ain't free to make, pal, it's expensive: Mozilla to bankroll Firefox with paid-for premium extras

Kiwi
Pint

Re: Firefox's global market share dwindles ...

No, I don't consider people who have opinions that differ from mine to be idiots.

Sorry, think you misread my troll :)

Kiwi
Facepalm

Re: OSS isn't Free Software

Change industries? That means going back to school, which is expensive and not guaranteed to be effective in a glutted worker market.

I've worked in farming, the press, home care (including live-in care), computing (software design and programming, front-line repair work, development), electronics (TV/VCR repair and much more recently bespoke circuit design and construction including related software (that one is still paying the majority of the bills and is helping my house hunting :) ). I've been a farm manager, an industrial chemist, a forklift driver, a truck driver, a nursemaid (in the in-home carer sense), a business owner (far to much hard work!), a mechanic (cars and bikes), an electronics technician and even done 'automotive electronics' including working on boats (outboard ignition systems mainly, but other work involved - since they're mostly the same as car and bike systems I consider boats 'automotive').

Aside from a few safety courses (mostly never used), and my forklift certification 'courses', I've not been in a classroom for 30 years. Most of my jobs have come about either through hobbies eg farming - hanging out at a friends farm I learned to drive tractors, when they were involved in a very large charity park cleanup I was asked to drive a spare tractor. The owner of that tractor needed a hand with the upcoming haymaking season so asked a quite 13yo to help. I stayed later during the day and chatted to him while he was milking, next thing I know I'm changing cups without either of us being able to recall when I started actually doing that. By 14 I was often managing a herd of over 200 cows (common size back then before the 'Chinese mergers' :( ) for periods of sometimes 2-3 weeks at a time, and managing the farm as well. When the tractor needed fixing - by 15 I was quite adept at diesel mechanics, although my only teacher was pulling the damned things to bits to figure out why they weren't working.

Same for my work as an industrial chemist. I got involved in an industry, saw ways to improve the practices at the factory, spoke with the bosses, they liked the idea and gave me a test bench.. Next thing I know I'm writing papers and answering calls from people much higher up the food chain. 'School Cert in Science' is my highest qualification there, leaving school at the end of 5th form (year 10, 16yo).

Did some work in demolition. One of the truck drivers broke his leg. I was considered the most likely to be capable so was asked to apply for my HT license.

Friend needed care. I started helping. One of the workers asked me to help with another nearby case. Next thing I know I'm applying to the carer company, at the insistence of the local manager.

Mate asked me if I could do a little bit of electronics for him. Had no clue where it would lead. Next thing there's a meeting with people at a certain government department. They want a little bit of control circuitry and they liked what they knew of me (helps to have someone in the right place at the tight time).

Built a web site for my sister. Someone else liked it, so I got paid to build a site for them. Other people liked that so....

My hobbies now are taking me in another direction. I'm currently building prototypes of products I want to play with, learning stuff that no one else locally seems to be doing - so there are no classrooms because no one else is doing it, not to this level. I have been talking with people in 'interesting places' in recent weeks and could, yet again, find myself running my own business. Why the hell do I fall for these traps? Hell, I could be expected to be wearing a suit to meetings in the near future! Screw that, some prices are too high and if it means staying in the lower-earning brackets that's fine. I can buy a house soon anyway, I'm doing OK.

No matter how much you try to make out these weird situations of yours, for the most part people don't need to be trapped by them and those who do get trapped need to think their way out, not pay their way out. My hobbies build my skills, and talking with people gives me opportunities. I know people under some of the worst conditions imaginable who manage to get themselves working, like a friend of a friend who is on parole and has hefty reporting conditions and restrictions on his freedoms yet successfully runs his own business - which he started because no one would employ him. He now employs other ex-cons (3 of whom he met during his years inside).

Me? I have no clue what job I'll be doing next summer, or even at the end of this winter. I have learned to transfer skills (eg viewing blocks of code as gears in an engine made it easier for me to pick up programming) and by doing that I can do most jobs. By demonstrating I can do a job means I get the work without the certification. And I can build trust as an independent simply by 'going to the right parties'. Dave needs someone with skills in newproject, but no one advertises those skills. He asks around and someone says "This fella Kiwi installed one of those at my Ex's place last year. Only half what you need but here's his number'. Next thing I know, I'm an independent contractor in an industry I didn't even know existed before the phone call, with a growing reputation for being the best in the local market.

Things aren't as dire as the picture you try to paint.

Kiwi
Pint

Re: Speaking as Someone Who Taught Themselves Javascriipt to Recreate an Addon

The reality is that Google has used its market power (I get asked if I want to "Upgrade" to Chrome at least 4 times a week) to force the browser down our throats.

Worse.. They had 'default-ficked' "install Chrome and make Chrome my default browser" when you wanted to install Earth, Picasa and any other Google software.

Kiwi

Re: False sense of security

Now, even if you decrypt your files locally, if you use proprietary software provided by the cloud vendor, same, YOU ARE HAPPY TO SEND YOUR ENCRYPTION KEYS TO A THIRD PARTY.

I have some "sensitive family data" hosted on Mega (our needs for speed and throughput outweigh my home's ADSL capacity :( ). We use the propriety Mega app (although I expect they provide Webdav or similar) - and AFAICR they provide the source code for their app so you can see how it works.

I may or may not have given Mega the encryption keys to the account. I suspect not but I may have. That, however, does not matter. The data is encrypted locally, and at a family gathering the rest of those we wish to have access to the information were given the means to decrypt it (ie keys weren't emailed but handed over directly)

So.. What does it matter if Mega has the keys to my account when the shared data is beyond even the NSA's abilities to decrypt?

Where we have shares on Owncloud/Nextcloud, I know from having a good poke around and play around with the server that the server has no copies of the decryption keys and I cannot get them without messing with the site. If you're that paranoid IRT paid providers, what are you doing online?

Kiwi
Trollface

Re: Firefox's global market share dwindles ...

"here is an idiot's guide to why they broke them."

That "guide" is essentially a long-winded way of saying "we had to do it because it was the easiest thing for us to do."

And the "idiots" are those who think it decently justifies Moz's actions?

Kiwi
Pint

Re: Firefox's global market share dwindles ...

This :

I have a very exacting view of what I want in a browser. None of the Chromium variations, including Vivaldi, Opera, Brave, or Chrome itself even come close. Firefox still comes closer than any of them, but I have little doubt that in time the devs will continue to slice off anything unique that distinguishes Firefox from Chrome, and there will be little reason to consider Firefox as opposed to, say, Ungoogled Chromium.

Are you listening Mozilla? This is why you're haemorrhaging market share. You try to make it look and feel like chrome - well I don't use chrome because I don't want to use chrome. I used to use FF because I wanted to use what FF had to offer. I now use Waterfox because it now uses what FF had to offer.

You didn't get to break my addons by removing XUL - you didn't get to break them because I picked up my addons and took them elsewhere. You want me back? Give me back the ability to run my addons. You want my friends to come over too? Give me a reason to say you're much better than chrome.

Kiwi
WTF?

Re: Firefox's global market share dwindles ...

The article explains new version of the browser would both break legacy extensions, and possibly be broken by legacy extensions, and the performance issues.

Actually it was at the "performance" section of the article that my guts gave their 5 second warning and I had to rush to the toilet to vomit - such was the foulness of that article.

I have 4G of ram in this laptop. With that I can manage to open a dozen or so text based tabs in FF before I start to see performance issues (60.7.0esr 64bit on Devuan, other systems show simillar issues). Even now, with a single empty tab open it is using 420MB of ram. 420 megs for just FF itself, FFS!.

How do you justify that?

The XUL addons I used were chosen because they let me do things with a browser that I wanted to do. When FF killed them off, FF stopped being my main browser.

Oddly, despite your claim that they had to kill off XUL to support WebExt, Waterfox still supports both. Now how is it a project run largely by a single dev in his spare time with bugger-all financing gets it right when FF with their large teams of devs who work on FF full time and have money to burn can only fuck it up so much?

How can you justify that? How can you defend such a stance?

When it comes to DNS over HTTPS, it's privacy in excess, frets UK child exploitation watchdog

Kiwi

Re: The ol' Dual-Use Problem

No doubt marked down by 20 somethings who don't have kids. Your attitudes will change fast when you do people, believe me.

I've never had kids of my own, but I've been quite involved in the raising of a few including taking a couple under my wing to get them a better education than their parents could manage and take them out of a place where their only real options were escape, a life of crime, or an early (and probably violent) death.

I've got quite a good handle on what it takes to raise kids.

Also through dealing with computer security issues over the years, I sadly have waaay to much knowledge about what exists in this world :(

Kiwi
Flame

Control...

"We are living through a time where more and more people are seeking ways to control the internet,"

Yes.

And I'm sure clodfool and gagyle are pulling they shit they are for completely innocent and altruistic purposes. I'm certain they have absolutely nothing to gain from being able to monitor people's DNS requests, and quite sure they'd never consider being a part of selling such information to anyone else.

I need to read up on DOH more - but from the little I know it worries me. I have gone to some extent to protect myself from offensive advertisements (not all, but many are offensive to me and infringe my holy snowflake rights not to be offended even in the mildest way!) and much of that is handled via my DNS server. Bypassing my DNS server bypasses my security (which is not just there to block advertising).

I could block ips wholesale, but then given the prevalence of clodfool that'd likely take out sites like el reg - and El Reg please note you're the sole reason why clodfool even begins to get a look inside my network. I'd love it if you got rid of them!

(and that captcha crap from that other group that will likely be triggered by this post, that means I either have to allow their JS to run on my machine or not post...)

Please be aliens, please be aliens, please be aliens... Boffins discover mystery mass beneath Moon's biggest crater

Kiwi
Facepalm

Well yeah, which is why anyone who wants it is kidding themselves. And neglecting what's here on earth, the cowardly, morally bankrupt "dreamers" who'd rather abandon here than fix here.

You've never thought that there are many things "out there" that can really help "fix here" have you?

For a start, there are chemicals and minerals yet to be discovered 'out there' that could perhaps hold the cure to all cancers.

Also our resources are running our or getting harder to obtain - but 'out there' are many trillions of times the weight of our entire solar system in gold, many trillions of times the weight in Lithium, copper, iron....

Also we are getting pressure on food resources - growing enough to feed out population. 'Out there' are resources that would help, especially with less people here - and that would help 'fix here' as less people will reduce overall stress levels - and stress is a known cause of (or contributor to) cancer.

And there's pollution - if we can get some of our manufacturing 'out there' then that will also very much help 'fix here' as there's less pollution (if we can come up with a means of safely getting stuff from orbit).

Think. "Up there is where the answers lie!". Well, many of them anyway.

Kiwi

Re: Final resting place of unwanted leftover Christmas fruitcakes is also a possibility

Can I send you my mince pies too?

Yup.

Kiwi
Trollface

Re: Final resting place of unwanted leftover Christmas fruitcakes is also a possibility

2) Nobody can really say where Christmas fruitcakes go once they enter the re-gifting stream. (Think of it, have you ever seen anyone actually EAT a fruitcake?)...check!

I'm often called a 'fruitcake' and plenty have been seen... Well, I'll leave the rest to your imagination... (Sorry, I'm all out of mind-bleach too...)

FTR, I also quite like the Christmas cakes. Not fond of almond paste in the icing.. Only cake where as a kid I'd peel off the icing then give it to someone else or throw it in the bin, and eat the cake. Loved it when a mate liked the icing but hated the cake, we could keep each other happy... (Sorry, again - out of mindbleach).

Kiwi

It's the Nazis!

You lot obviously never watched Iron Sky!

Firefox fires blockers at trackers, Exim tackles command exec flaw, and RDP pops up yet again

Kiwi

Re: Problematic?

you can get a really decent education about the indecent crap that's on the web.

My nephew's into volcanoes. When he was younger he did a search on "hot eruptions".

He sure got an education that day! (as did his parents - about keeping a closer eye and how ineffective family filters are)