Lack of Common Sense
Says Richard Lack (I would hold this up as a case of nominative determinism and upon careful consideration of his comments, I will), “The future lies in methods of authentication without passwords, which consumers clearly favour, both in terms of convenience and enhanced security...” which really means they want technology that is sophisticated enough to be magic. consumers want to be able to have their phones, financials and abodes only open to themselves and those they allow without having to do anything or know anything. That last might make a good metric of customer acceptance. If you would trust access to your house to a given technology after being made to understand the risks, benefits and operation, then it is probably OK to use to protect access to your phone which in turn allows access to your bank, credit cards, et cetera.
Mr Lack goes on to say, “Biometric authentication is a powerful enabler, allowing businesses smart enough to deploy it to significantly increase rates of registration, gaining data and insight about their customers, while also increasing customer security. This is a win/win scenario...” No, these are arguably mutually exclusive as the idea here is to allow the businesses in question to gather consumers' biometrics rather than to have a third party provider authenticate your identity based on your biometrics. A big win for big business, but not so much for individuals.