Re: Start button - Never used it anyway.
"Users require an indication that there is some functionality available, this is a basic, fundamental aspect of good user interface design."
This. 1,000 times this. There are no cues for discoverability. In TIFKAM there is no indication that right-clicking does something in most applications, for example.
The installation "point your mouse at the top right" instructions are useless and tell the user nothing. The fact that when you press F1 for help (assuming you know that shortcut) it tells you how to do it on a touch interface first is stupid - MOST OF US DON'T HAVE A TOUCH INTERFACE.
Here's an example:
End of day one using Win8. Mostly okay, as once in the desktop it's just the same as all the other windows versions, save the crappy default applications dumping me in TIFKAM. Anyhow, time to go home, turn off the computer. A simple task usually, but...
After years of MS telling me NOT to use the power button to turn off the machine, I am sat facing the W8 screen looking for "turn off". I think "Oh, I know, in the last iteration it was in Start". I now know to press the Windows button for that, and up comes the start screen. No "turn power off". So next I think, how about if it's where my logon ID is up in the top right, that would make sense, maybe a series of options "switch user, log off, power off, restart, sleep etc". No dice.
So I press F1 type in "shutdown" and am told "Swipe in from the right edge of the screen, then tap Search."
WTF???
I don't know the proportion of users with touch, but I am guessing the non-touch ones slightly outnumber them. Also why do I have to search for a "turn it off" button?
So I read the rest of it and eventually discover I should use the hardware button, for the first time since I had my Amiga.
Where is it discoverable that I should now, after years of conditioning NOT to use the power button, I should now use the physical power button?
Then, and I still can't work this out, using the power button to turn it off keeps my NUMLOCK on reboot, using the software one (move mouse to bottom right of screen, click on the settings cog, then on the power symbol, obvious really. Yep, hidden in an unobvious place in a hidden menu. Yessir, that's a good spot for something used at the end of every day) turns NUMLOCK off, so I can't use the numberpad to login the next time I turn it on. Which I forget, so my alphanumeric password fails every morning.
This drove me nuts, I thought there was some BIOS/UEFI problem, turns out it's just crap windows coding.
Was someone paid to design this stuff? What logic were they using?
I know I can make a shortcut for it - but here's the point - WHY SHOULD I HAVE TO? This is a basic operation, not some complex only 1% of all users ever do it thing.
I think I need to go and lie down somewhere for a while...