Re: MPs should keep their mouths shut about things they know nothing about
@McNasty
The fact remains that ten thousand people were affected with delays of up to a day, and politicians as our representatives are fully entitled to complain about that.
Yes, I agree with the comments that running a system at 99% capacity means that one small problem cascades into many bigger ones. There is a rule of thumb that systems should be run at 2/3 to 3/4 of capacity. But as others remark, try explaining that to beancounters or indeed to politicians who set our taxes.
Computer systems have always demanded high reliability from their components. Originally we needed valves that did not pop every few hours: the MTBF of a system with a thousand valves would be a few seconds.
Nowadays the problems are with the software: that is, with logic on a large scale. Not many people are very good at large scale logic, and at breaking down a large problem into smaller ones. You certainly don't find that ability by hiring the cheapest contractor.