* Posts by lemster

1 publicly visible post • joined 7 Sep 2010

Dell Streak causes user fury

lemster

Go on, i'll also bite: I love my Streak but...

I followed the update instructions to the letter, my Streak was full charged and on mains...

but ended up with:

1) an out of whack touchscreen that said i was pressing on an opposite end of the screen (for example)

2) a keyboard that started typing "L" on it's own like a stuck key

3) a menu shortcut bar that *whenever* you try and rearrange whats there reboots the whole phone.

This on top of random reboots (which TBH has happened on most smartphones i've owned since the Sony Ericsson P90)

A bit of digging and I found how to get to Factory Reset and Screen Calibration, i;ve posted what I did here:

http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19345387.aspx

and it's fixed everything bar the Menu bar-reboot and the random reboot.

Spoken with O2 and they've said to reinstall again or get it repaired... i'll persevere.

All in all it's a great device for the typical early adopter. It's got masses of potential and the form factor is great... despite the problems I'm fully hooked on the wee beastie. However this does appear to be an utterly borked situation, for whatever reason, and Dell is being eerily silent on the matter: certainly not good from a customer relations or PR perspective.

A shame really, as thats a very easy thing to fix.