* Posts by ecofeco

8240 publicly visible posts • joined 15 Jul 2010

US work visas for international tech talent? 'If Donald Trump is elected all bets are off'

ecofeco Silver badge

Re: abuse not limited to tech!

With few exceptions, and none of them I can think of right off the top of my head, the H1b system is one corrupt crap fest.

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Re: All bets are off

Th U.S. of today reminds me of an old missive about Spain when it was an empire. Spain had pretty much stopped making things by that time and was importing almost everything and trade/market speculation was the biggest industry of the day. The main point being that it was said Spain used to BRAG that they no longer made things and didn't have to.

We know how that worked out.

Microsoft phone support contractors told to hang up after 15 minutes

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Re: Not just the IT world

I see this EVERYWHERE these days. It's not just the Peter Principle, but also people who know the right people and are given jobs and authority WAY beyond their abilities.

Needless to say, I am one jaded SOB when I hear companies want "talented" people. "Bullshit" is always my first thought. Then I see the processes that are company policy and "bullshit" is my second thought.

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Re: 15 minutes?

Most common response: "My what? Were can I find that?"

Me: "On your paystub or other HR related forms."

Them: "I don't have those near me."

Me: "How long have you worked for the company?"

Them: "Several years."

Me, to myself: oh fuck me. (because this means I now have to TRY and find their ID which usually involves opening 3 SEPARATE databases and manually cross referencing them, one of which was NOT properly indexed for even a simple search.)

My other favorite was company A buys out company B and changes everyone's ID. Above steps every single call.

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Re: rubbish

Believe it. Here's how it works:

Tech reads from script. If answer match, give that solution then end call.

If the answers do not match, escalate the issue and take the next call.

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Re: Want to increase your personal call stats?

Don't blame him. I think that's a brilliant solution to unreasonable demands by the company.

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This is not unusual

“It can take up to 15 minutes just to pry out the details of the fault from the user let alone identify and fix the issue,”

If that quick! I've worked a couple of big corps who had this rule even for tier 2 and 3 support, but not for long. There is no way in hell you can solve anyone's problem at tier 2 or 3 in 15 minutes. 30 minutes is doing good. An hour is common. Any problem too complicated for tier 1 means the client/user/customer really has a major problem.

The reason tier 1 has time limits is because those tech usually know just enough to be dangerous and very often do not follow the rules, so they will attempt to fix problems they should never touch or say really stupid things to the user. But the time limit needs to be longer than 15 minutes.

Bullshit processes like that mean I leave very quickly. You are set up for failure from the start.

Sloppy security in IoT putting 'life and limb' at risk, guru warns

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Re: VISA and your car

People think ALL technology is simple. It's bad enough when the customer presumes it is, it's disaster when the board of directors think it is.

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And I get downvoted for saying the same

Nice to see someone else understands the problem.

Sloppy security will be the rule, not the exception.

UK.gov is about to fling your data at anyone who wants it. How? Why? Shut up, pleb

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Re: "an overhaul of data sharing within government,"

And "privatization".

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For who?

"Sharing citizens' data is essential to build "a more prosperous society," according to Cabinet Office minister Matt Hancock"

We know who will prosper and it isn't the average punter.

Burger-slinger Wendy’s admits: Cash-till data breach hit 1 in 20 outlets

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Re: From Small Buildings Come Big Leaks

whoa

ecofeco Silver badge

Re: They (and others) have a bit of a cheek

Of ALL the fast food operations in the U.S., Wendy's has by FAR the highest quality.

Better than home cooked? Well no, of course not. Better than the competition? My stomach is at the age where it tells me very violently and quickly when I've just eaten shit masquerading as food. Wendy's consistently keeps my stomach happy. (except for the chili. you can guess why)

Non-police orgs merrily accessed PNC without authority, says HMIC

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Re: Yes, but it's established practice

Why not both?

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Just more adoption of U.S. Capitalism!

In the U.S., that information is for sale for very tidy sums.

In fact, the local govs with ALL of your official data are the biggest offenders.

I laugh and laugh and laugh every time I hear someone say the U.S. is a free country. Compared to some 3rd world? Yep. Compared to the rest of the world? Highest prison population of ANY country in the world and in-your-face fascism sorta put lie to that.

A cracked window on the International Space Station? That's not good

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Coat

Thank god the screen doors are still working.

FBI director claims that videoing police is causing crime uptick

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That's Thoughtcrime there, buster! Be careful!

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Re: Tune in for next week's episode, where Comey decries the jury system

Er, you know BOTH of those things have already been publicly stated and tried?

Google it. Then join those of us desperately trying to get off this fucked up planet.

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Re: Simple solution

Look, do you want what has happened in Colorado to happen nationwide? Less crime means more law enforcement are out of work! That's just crazy commie talk!

You some kinda pansy ass librul or somethin?

/s

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Re: People are funny that way

I know! Crazy, right? Don't they know the beatings will continue until moral improves?

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Of course it is

By cops being CAUGHT more often.

Blocking ads? Smaller digital publishers are smacked the hardest

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The PTB...

...STILL do not "get" the Internet.

IBM's Internet of Things brainbox foresees 'clean clothes as a service'

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Re: Use Cases

And you don't think it's deliberate?

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Rube Goldberg lives

IoT is nothing but Rube Goldberg bollocks.

The only way to bring about better goods and services, THE ONLY WAY, is to pay and train people better.

PLA sysadmin gets six months house arrest for yanking US Army docs

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Re: Duh.

I don't understand this either, yet you got 4 down votes. The world has gone mad.

Have an upvote.

Can ad biz’s LEAN avert ADPOCALYPSE?

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Re: Internet marketeers

...with emphasis on morons.

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Sure they will

I'll believe it when I see it. But short of law or push-back from the host websites, they will do what they always do which is whatever they want.

Researcher arrested after reporting pwnage hole in elections site

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Re: Breaking into computers you don't own..

Thanks for the report Dan. So it's clearly a case of revenge for looking bad. Better known as "official repression" which means after the dust settles, they've just set themselves up for a major civil rights lawsuit.

Watch it again: SpaceX's boomerang rocket lands on robo-sea-barge

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And THAT'S how you do it

Seems they've got the hang of it now. Beautiful.

Gobble away! Charter-Time Warner Cable merger OK'd by FCC

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Are they corrupt, or just incompetent?

Both. Was this a trick question? (I did upvote you)

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Re: A cornucopia of benefits for consumers!

"You some kinda commie, boy?!"

- some famous movie quote

Apple needs silver bullet to slay App Store's escaped undead – study

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Once again, "complicated" seems to be the order of the day

Send a warning to the user that the application is no longer trusted with link back to the App Store for verification. Let them decide if they want to delete it.

See? That was easy wasn't it? I know, it doesn't make for a lucrative consultation bill or speaking engagement or book and even an article, but there you go.

Microsoft half-bricks Asus Windows 7 PCs with UEFI boot glitch

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Re: A deal with the devil

Alright, I give up. Where'd you get that icon?

Hey, YouTube: Pay your 'workers' properly and get with the times

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Most corrupt industry ever

The music industry makes the black market drug and arms trade look honest in comparison.

No joke. It's the biggest reason it fought all modernization and adoption of the Internet: it would bring too much transparency.

Brit polar vessel christened RRS Sir David Attenborough

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Actually very cool

That's actually very apt and cool.

'I thought my daughter clicked on ransomware – it was the damn Windows 10 installer'

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Re: So the

It's most likely the old record company accounting fraud. Ship 1 million records and claim a million sold, even though 500,000 are sitting in some warehouse and will forever, but tell the musician you only shipped 250,000 and pay them royalties on that.

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Re: Forgive me for not understanding how this happened

You make hating something that is a fucked up piece of shit sound bad.

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Re: Forgive me for not understanding how this happened

Nick Burns, is that you?

Woman charged with blowing AU$4.6m overdraft on 'a lot of handbags'

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The dichotomy is amazing

Smart enough to spot the flaw and exploit it. Too fucking stupid to actually invest the money.

Brits who live in 'smart cities' don't really know or care

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Re: More fluff....

Turning streetlights off and on at night defeats the purpose.

Have people really become this stupid?

ecofeco Silver badge

Re: More fluff....

No, no, no! I have have several downvotes in another thread that proves customers are always at fault!

ecofeco Silver badge

Re: I'm sick of smart

These people that insist on every sodding thing connected need to have a connected devices shoved up their arse to monitor which end produces the most shit!

They all suffer from recto-cranial-inversion so determining which end produces the most shit is rather difficult.

Other than that, well said and have an upvote.

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Re: What a fantastic lark!

D.A.M. for COTD.

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Marketing FAIL

"Smart"? Sooo descriptive. Not.

How about "connected"? Too obvious? Not enough words? I know marketing departments are loathe to use accurate descriptions so I doubt this will ever catch on.

'Apple ate my music!' Streaming jukebox wipes 122GB – including muso's original tracks

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Re: Really?

I noticed you were downvoted. Seems the flacks are paying more attention to El Reg these days.

Have an upvote from me. I'd give you a thousand if I could.

ecofeco Silver badge

Re: 122GB ? Pah. Windows 10 OneDrive client ate over 200GB of my files!

Get used to it. Microsoft's long game is to force us all back to the mainframe/dumb terminal time share subscription model.

Azure, Sharepoint, OneDrive, 365, Appstore. You're seeing it right now.

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Cloud?

Yeah, how's that working for ya? Too bad CDs are so gauche these days and creating your own "mix tapes" is now illegal and almost impossible for the average user..

Comcast screws family

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But that's HOW they do it. They deliberately overcharge and then see who notices.

It's actually common practice in the U.S. At every level in every business. Business philosophy in the U.S. is that the customer is ignorant and should be robbed at every opportunity and then treated as a criminal when they complain.

This is NOT an exaggeration.

A Brit cloud biz and an angry customer wanting a refund: A Love Story

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Re: Attitude? Fuck them to death

I do that as well, Triggerfish. I basically "nuke them from orbit" with all of the above.

It really depends on the level of bad service.

As for the physical confrontation, that was initiated by the employee, not me. That sort of thing rarely happens, but is not unheard of in the good old U.S.

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Re: Attitude? Fuck them to death

And 6 down votes prove my point. Work for Microsoft do you?