Re: abuse not limited to tech!
With few exceptions, and none of them I can think of right off the top of my head, the H1b system is one corrupt crap fest.
8240 publicly visible posts • joined 15 Jul 2010
Th U.S. of today reminds me of an old missive about Spain when it was an empire. Spain had pretty much stopped making things by that time and was importing almost everything and trade/market speculation was the biggest industry of the day. The main point being that it was said Spain used to BRAG that they no longer made things and didn't have to.
We know how that worked out.
I see this EVERYWHERE these days. It's not just the Peter Principle, but also people who know the right people and are given jobs and authority WAY beyond their abilities.
Needless to say, I am one jaded SOB when I hear companies want "talented" people. "Bullshit" is always my first thought. Then I see the processes that are company policy and "bullshit" is my second thought.
Most common response: "My what? Were can I find that?"
Me: "On your paystub or other HR related forms."
Them: "I don't have those near me."
Me: "How long have you worked for the company?"
Them: "Several years."
Me, to myself: oh fuck me. (because this means I now have to TRY and find their ID which usually involves opening 3 SEPARATE databases and manually cross referencing them, one of which was NOT properly indexed for even a simple search.)
My other favorite was company A buys out company B and changes everyone's ID. Above steps every single call.
“It can take up to 15 minutes just to pry out the details of the fault from the user let alone identify and fix the issue,”
If that quick! I've worked a couple of big corps who had this rule even for tier 2 and 3 support, but not for long. There is no way in hell you can solve anyone's problem at tier 2 or 3 in 15 minutes. 30 minutes is doing good. An hour is common. Any problem too complicated for tier 1 means the client/user/customer really has a major problem.
The reason tier 1 has time limits is because those tech usually know just enough to be dangerous and very often do not follow the rules, so they will attempt to fix problems they should never touch or say really stupid things to the user. But the time limit needs to be longer than 15 minutes.
Bullshit processes like that mean I leave very quickly. You are set up for failure from the start.
Of ALL the fast food operations in the U.S., Wendy's has by FAR the highest quality.
Better than home cooked? Well no, of course not. Better than the competition? My stomach is at the age where it tells me very violently and quickly when I've just eaten shit masquerading as food. Wendy's consistently keeps my stomach happy. (except for the chili. you can guess why)
In the U.S., that information is for sale for very tidy sums.
In fact, the local govs with ALL of your official data are the biggest offenders.
I laugh and laugh and laugh every time I hear someone say the U.S. is a free country. Compared to some 3rd world? Yep. Compared to the rest of the world? Highest prison population of ANY country in the world and in-your-face fascism sorta put lie to that.
Send a warning to the user that the application is no longer trusted with link back to the App Store for verification. Let them decide if they want to delete it.
See? That was easy wasn't it? I know, it doesn't make for a lucrative consultation bill or speaking engagement or book and even an article, but there you go.
These people that insist on every sodding thing connected need to have a connected devices shoved up their arse to monitor which end produces the most shit!
They all suffer from recto-cranial-inversion so determining which end produces the most shit is rather difficult.
Other than that, well said and have an upvote.
But that's HOW they do it. They deliberately overcharge and then see who notices.
It's actually common practice in the U.S. At every level in every business. Business philosophy in the U.S. is that the customer is ignorant and should be robbed at every opportunity and then treated as a criminal when they complain.
This is NOT an exaggeration.
I do that as well, Triggerfish. I basically "nuke them from orbit" with all of the above.
It really depends on the level of bad service.
As for the physical confrontation, that was initiated by the employee, not me. That sort of thing rarely happens, but is not unheard of in the good old U.S.