Re: The answer is simple
Not what I meant at all. As you point out, a long word list is even worse.
But you have illustrated the problem: most people can no longer conceive an efficient menu.
Posts by ecofeco
8240 publicly visible posts • joined 15 Jul 2010
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'Grey technology' should be the new black
Tuesday 31st January 2017 02:31 GMT 
Re: The answer is simple
And one other thing: the phone is NOT the fucking center of the universe. In fact, it is the shitiest platform ever invented for digital productivity.
The text is to small
The image is too small
The connectivity is unreliable
Battery life is too short
Complex tasks take too long - buried menu hell
The keyboard is fucking ridiculous for anything that is not short or brief.
Tuesday 31st January 2017 02:14 GMT
The answer is simple
Larger text. Less multi-tiered menus. Less steps to get a task accomplished. More testing before releasing shit code. More intuitive interface instead of having to guess the fucking secret word or symbol.
I'll keep banging this drum until it sinks in: the customer does not want complicated shit. But don't take it from me, take it from the literally thousands of people I've had to help and support who've told me so.
All the customer focus groups and surveys aren't going to tell you shit when you slant them and load the questions.
When it comes to computers, customer do not want complicated shit. Neither do most IT departments.
'Treat your developers like creative workers – or watch them leave'
Tuesday 31st January 2017 19:03 GMT
Agreed
Programming is both art and science. After one masters the basics, it really an art to find the best solution to the desired result using the most efficient and stable code. Bumming code is a lost art.
But treating programmers well would mean companies would have to throw out their most cherished and sacrosanct business philosophy: code monkeys for cheap and fuck the customer.
With net neutrality pretty much dead in the US, your privacy is next
Trump's cartoon comedy approach to running a country: 'One in, two out' rule for regulations
Sony takes $1bn writedown: Streaming has killed the DVD star
Microsoft's Cloud UI brings Windows full circle
Americans fear their data isn't safe, yet do little to defend it
Friday 27th January 2017 19:16 GMT
I've said it before and I'll keep saying it
The average user knows fuck all about computers and does not care and the IT industry needs to stop thinking they will ever care.
It is the kind of arrogance you see in so many industries that eventually leads to their downfall. It is NOT the retail customers responsibility to understand your product. It is your responsibility to educate them. If that is not practical, then you need to simplify and improve your product.
It is not the users fault that IT is so fucking insecure, it is the manufacturers. Stop being arrogant assholes and stop making shit products. Because it WILL eventually come back to bite you in your ass.
ENTA founder Tsai gets banhammer as company director for 13 years
US Congress asks FCC to snuff out Google's TV landgrab
Forget Tony Stark's Iron Man – exosuits of the future will be spandex
President Donald Trump taken on by unlikely foe: Badass park rangers
HP Inc recalls 101,000 laptop batteries before they halt and catch fire
Wine 2.0 lands: It's not Soylent for booze but more Windows apps on Linux and Mac OS
'It will go wrong. There's no question of time... on safety or security side'
Tuesday 24th January 2017 19:15 GMT
Heavy industry runs on PLC, not the IofHype
Heavy industry automation and telemetry run on PLC and dedicated networks, often physically separate networks that are often just straight telemetry and a PLC control interface. Any actual cloud connections are VPN.
IoT and almost everything else Internet related are seen as toys or for admin purposes only.
On top of that there are, IIRC, 5 main PLC languages.
As for the oil industry, they are very heavily digitized. I know, I've supported it, they just don't support any extraneous crap that isn't necessary or sucks bandwidth. Satellite time costs a LOT of damn money. Remote to rig in the middle of the ocean through a satellite shows you real quick that you do not waste that bandwidth.
Samsung set a fire under battery-makers to make the Galaxy Note 7 flaming brilliant
Avaya files for bankruptcy
CIA boss: Make America (a) great (big database of surveillance on citizens, foreigners) again!
Uber coughs up $20m after 'lying about how much its drivers make'
IT team sent dirt file to Police as they all bailed from abusive workplace
Saturday 21st January 2017 19:51 GMT
Re: Ho boy
Many moons ago, I was a network admin for a vendor of a Fortune 50 company. We were actually an in house vendor. A wholly separate company that had an entire floor inside the client company's headquarters. We enjoyed all the perks that came with it. The views were great.
We did all the internal corporate media communications, mostly Power Point, but also brochures and glossy reports. We started with an Apple based system and moved to an NT based system, complete with a shiny new server. The previous Apple system was just individual desktop PCs. We're talking mid to late 1990s here.
I ran the Apple system and then built the NT system and then transferred all processes and files. At the same time, we also acquired two fancy color printers with their own individual Sun mini servers for job batching and print spooling. They also had to be connected to our fledgling network.
We also we're moving to put our new network in touch with the client's network and I was having private meeting with the client's head IT guy to work it out.
We were also one of the fist customers for high speed (back then) Internet. I maintained that as well.
With me so far?
Our company was bought out by a very large company and rebranded. No problem so far. They then cut our vacation time. I had not had a vacation in a year and half. Now I had problem. I had accumulated 2 weeks vacation and they were going to cut that to one week.
So when my vacation time came around, one that I had requested before the company got bought, I made sure the network was humming smoothly and left up-to-date note and instructions with my boss.
I then took my two weeks vacation. That's right. Two weeks. Not one. Remember, year and half no vacation, built new network, was in negotiations with major client to connect out networks and successfully transitioned system from no server Apple, to NT real server network. And had fixed a brand new but buggy as hell server. (Compaq I'm looking as you, bastards)
I get back from vacation find out I've been demoted for taking 2 weeks and some new run in now the network admin. Only... the network is down and has been for a whole week. A network I had left running perfectly with full updates and notes for the boss. I also find out I've been locked out and can't fix it. But neither can the new guy. I'm not happy, but I see a way to salvage everything so I offer to help the new guy. But he has no fucking clue! So I hand in my 2 weeks notice on the spot. (this all happened the very first day I'm back. Demoted in the morning, clueless new guy by lunch, 2 weeks notice by end of day)
So... I spent the rest of week coming in (because I like money) and showed the new guy around and made introductions, handed over my notes and gave him the hardware tour. At the end of the first week, the network has now been down for 2 weeks and the client is making serious noises.
My 2nd and last week, I made the new guy SIGN OFF on everything I had shown him. Everything. The whole who, what , when, where. I then made sure the boss had a copy as well and even went over it with him with new guy present as well. I offered again to fix it, but not without getting my old title and position back. They weren't having it. I didn't bother coming in the last day. The network was still down and now the users were bitching as well as the client.
I heard later that their contract wasn't renewed.
Oh and while there, I also got a bit of revenge on another old employer who had come to us as a vendor. I basically told the boss that they could not deliver on time and to be prepared for it. They didn't, he was, and they did not get any future business.
The name of the Fortune 50 client? Enron.
(please excuse the typos. gotta run)
College fires IT admin, loses access to Google email, successfully sues IT admin for $250,000
Thursday 19th January 2017 18:26 GMT
Re: Triano Williams goes to court
Didn't read the article did you? There was NO other staffer. It was just him running the whole thing.
He sent the laptop back with the tech notes. The school failed to verify they had access and didn't know until a MONTH after he left. Why? Because there was NO one else in the IT department.
If he can show "the paper trail" then fuck the school.
Thursday 19th January 2017 18:23 GMT
Re: Article Headline a bit misleading...
Why should he have helped them in good faith? They fired him. Fuck them.
He sent back the laptop. They failed to secure and verify they still had access before they fired him. They have a racial discrimination lawsuit against them. They are deliberately trying to conflate the two things to gain sympathy from suckers like you.
Thursday 19th January 2017 18:14 GMT
Re: Google-generated storm in teacup
Why doesn't Google just restore access to representatives of the organization paying the bills?
Because manglement is too stupid to know this, let alone do it.
Everyone outside of IT really does think computers are magic and anyone can do it. Yes, they really do suffer from severe cognitive dissonance. And everyone IN, IT also thinks just anyone can do it.
Thursday 19th January 2017 18:12 GMT
Re: Well of course...
...but I wouldn't be surprised to find out this sort of scenario plays out a lot.
It does. I've been through several mergers and vendors changes and if the companies don't do what is required to secure access and keys to the kingdom, they are fucked. This includes a budget for the knowledge and number of employees required.
Thursday 19th January 2017 18:03 GMT
Re: Sounds like
No just the school. They should have never fired the guy without first securing the keys. They are trying to conflate one incident with another so that people like you have some empathy for them, when it was most likely THEY who trashed the PC with all the tech notes, and did not verify and secure that they had all the passwords before firing and very damn likely they did racially discriminate
The lone admin owes them nothing.
But we'll just have to wait and see.
Jeremy Hunt pockets £14m through sale of course search website
Devs reverse-engineer 16,000 Android apps, find secrets and keys to AWS accounts
OpenIO, blind nano-nodes and coffee cup detection
Tuesday 17th January 2017 17:33 GMT
What you don’t know, you can’t look for - obviously
Like hell.
Not according to many people I've met. If you don't what to look for or that the thing even exists, it's still your fault. And no, they shouldn't have to tell you what the thing is. You should just know.
Fuckers.
Yeah, I'm on a "people suck" rant today.
AI and robots? Will someone think of the jobs, says HPE CEO Whitman
Tuesday 17th January 2017 17:25 GMT
Re: Still laughing at the title of this article...
it's been to replace highly paid, highly skilled workers with their lower paid, lower skilled equivalents in "best shore" locations.
Be fair. This has been HP's action since both Hewlett and Packard retired. It was even worse when they choked on the Compaq buyout.
Tuesday 17th January 2017 17:20 GMT
Re: Do we though?
Isn't there something better, more creative, more human, that the humans could do? Or are you saying that the humans need to be kept occupied in some unnecessary employment to keep them off the streets? To keep them out of trouble?
Flame on, but yeah, most people do. Most people I've met in life are nosy, trouble making busy bodies and giving them more time to pursue, what many a philosopher and not my humble self, has pointed out is mankind's most pursued activity, not minding their own business, is not my idea of enlightened living.
Congrats, PC slingers. That's now FIVE straight years of shrinking sales
Sunday 15th January 2017 01:57 GMT
Several problems
First the market is saturated. Most customers are just average people who barely know how to use a computer. If it breaks, they often don't bother to replace it, why?
Second, because the average computer is still too hard to use for the average customer. Period.
Third, see above.
Fourth, mobiles phones do what the average users wants: play games, send messages, takes pictures, browse websites.
One of the smartest things ever done to the PC was to create a UI standard. The action bar at the top was a giant leap forward and helped people familiarize themselves to the actions needed to be productive in their daily work-a-day jobs.
Then everyone started breaking the UI standard so unless forced by their jobs, serious need or overwhelming wants (games, pictures) they just gave up and don't care.
The other was "plug and play". Sure, it isn't and never was perfect, but in the last 10 years, we've seen THAT broken as well. Install program or device? There is ALWAYS a damn software update that may or may not fix a problem or make it worse. The average person gives at that point as well.
Summation: PCs are still too much of a pain in the ass for the average person to care. The industry has screwed itself.
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Biting the hand that feeds IT
