Re: Boring jobs?
"the cost of the service goes up, less profits etc etc."
Less profits, yes. It doesn't necessarily follow that the cost of the service goes up (to the consumer).
In these days where we pay the same for 'things' that we used to, yet the 'things' are substantially 'less' then I can only think that it's all about squeezing the last iota of money for the least amount of product.
Take Mr Kipling's Apple Pies for instance. My wife bought some last week and discovered a thin slice of apple sauce and two tiny chunks of apple in between all the pastry - they didn't used to be that stingy with the filling, yet they still cost £1.60
Also, shops/producers still make profits from items that are marked down to half price - what does that tell you about their 'normal' price.
I know we're talking about the service industry and wages etc. - but in this day and age it should be possible to have 'work from home' call staff plugged in to the system and keep costs low. Imagine all those people who struggle to find suitable part time work being able to log in and handle calls for a company whilst being at home, convenience is worth more than a few extra quid to some people (especially when the convenience is the difference between earning a few quid extra or not at all)