* Posts by VinceH

3483 publicly visible posts • joined 26 Nov 2009

Overcharge customers, underpay the serfs. Who else but Uber (allegedly)

VinceH

Re: Vince

I understand that, Chris - but what I'm getting at is that the fundamental issue is that Uber are overcharging the passengers. If the drivers are to be paid based on what Uber charge the passengers, the drivers will be part of the same problem: The passengers will be overcharged, and both Uber and the drivers will be getting a cut of the overcharge.

If this is to be put right, it isn't that the drivers should be paid more, it is that the passengers should be charged the correct amount.

VinceH

"The complaint [PDF], filed this week in the California Central District US Court, claims the Uber phone app deliberately chooses longer routes to calculate fares, then presents the driver with a shorter route for calculating their payment.

As a result, the suit argues, Uber maximizes its own payout by both overcharging the passenger and then underpaying the driver for each trip."

Er... no. Based on that description, it's overcharging passengers, but not underpaying drivers* - unless the argument from the plaintiff is that drivers should get a fair cut of the overcharge, and therefore be as dodgy as the company itself.

* I'm assuming that the drivers use the route given to them.

Customer satisfaction is our highest priority… OK, maybe second-highest… or third...

VinceH

"My favourite demonstration of customer relations gone bland is when you receive those promotional emails with Mail Monkey placeholder text still in the header."

This isn't limited to promotional rubbish. Each month at a client, I receive an emailed remittance advice from "mail_server@company.com" - and it's not just the headers of the email; the attached PDF lacks any company details. I know who it's from having been receiving it for ages, but FFS!

VinceH

Re: Public wifi?

"Yes, I can't recall the number of shops I've been in where they've had a sign reading something like 'No cash. Cards only. Till drawer jammed.'"

I ventured into a shop with a similarly worded sign recently. I shrugged my shoulders, said "No custom" and ventured straight back out again.

Dieting cannibals: At last, a scientist has calculated calories for human body parts

VinceH
Coat

"Dr James Cole, a Senior Lecturer in Archaeology at The University of Brighton in the UK,"

...and a time traveller, which may be helpful for his job. Just saying.

Microsoft's new hardware: eight x86 cores, 40 GPU cores

VinceH

Re: I'll buy it

"Otherwise PS4"

Nope. I'll stick with my PS3, thanks.

VinceH
Facepalm

@Charles9

Are you new here?

Startup remotely 'bricks' grumpy bloke's IoT car garage door – then hits reverse gear

VinceH

Re: What next?

There was a time when companies took the view that "the customer is always right" - but sometimes it seems these days, especially with cloud or internet of shit stuff, it's a case of them adopting "The customer may be right, but we are in control!"

Google's video recognition AI is trivially trollable

VinceH

Re: The algorithm is clearly flawed

And/or on what it recognises more easily and more quickly. Possibly.

i,e, if it was flipped - so using the example described in the article, if it was a video about a car, with the odd frame of a tiger inserted, I suspect it would correctly identify it as a video about a car. It needs to be programmed (I won't say taught at this stage) to use the predominant subject matter.

Mediaeval Yorkshirefolk mutilated, burned t'dead to prevent reanimation

VinceH

Optional

I look forward to a low budget period zombie fillum depicting a zombie outbreak in the village, resulting in everyone in it being wiped out.

Assange™ keeps his couch as Ecuador's president wins election

VinceH

Re: Dear Mr Assange ..

I suspect 'challenge' would have been a more suitable word than 'leave' - because to leave this country, he'd first have leave the embassy - at which point he'll be arrested.

That sound you hear is Splunk leaking data

VinceH

No, that was Kerplunk.

Splunk, according to the urban dictionary, is "A mixture of spunk and splooge. This is formed by the combined semen during a bukkake session."

Forget robot overlords, humankind will get finished off by IoT

VinceH
Facepalm

Re: Priceless last line

Er... yes, I know it was.

VinceH
Coat

Re: Priceless last line

"Youtube Video" ?

Y'know CSS was to kill off HTML table layout? Well, second time's a charm: Meet CSS Grid

VinceH

Re: Formatted email messages

"Does anybody ever actually see the linked images in emails? I certainly don't, and I don't ever plan to enable them"

Generally speaking, no. I will grudgingly display images in a specific email if I feel I need to see them in that particular instance, but that's very rare.

However, on the subject of HTML emails, I'm just going to leave this thing I've noticed happening amongst some of my clients here.

VinceH

Re: Finally!

"Tables have never been a problem"

...when used for tabulated data. The problem is that they are often misused for layout purposes.

Ford to build own data centre to store connected car data

VinceH
Coat

Traffic Light Simulator. Anorak Edition.

Security co-operation unlikely to change post Brexit, despite threats

VinceH

Re: The good things...

"It seems an odd way to proceed."

Something about lunatics and asylums.

Creators Update gives Windows 10 a bit of an Edge, but some old annoyances remain

VinceH

Re: 'you now get a list showing which service belongs to which process'

"Windows Update. That's one hell of an invasive feature!"

For many people, an invasive feature is exactly what it became on 29th July 2015.

Samsung Galaxy S8: Slimmer bezels, a desktop mode – and yet another me-too AI pal

VinceH
Thumb Up

Re: Bixby

"Sounds like a Banner day for Samsung, in my opinion. Hopefully the assistant doesn't become agitated and explode out of its containment."

I see what you did there, and it's... so incredible I'm green with envy (rather than anger). ;)

BDSM sex rocks Drupal world: Top dev banished for sci-fi hanky-panky

VinceH

Re: Jealousy

"As for the Gor books, I figured out they were shite 30 years ago after reading the 5 that my local library stocked."

I've always thought my ability to tolerate utter rubbish books, and actually finish reading them is pretty damned good. The one Gor book I tried to read, though, is one of the rare examples I can think of where my tolerance was defeated.

So that you managed to read five - given that you presumably realised they were shite after (during?) just one - shames me. I am clearly not as tolerant (or stubborn?) when it comes to crap books as I thought.

VinceH

" (Not "morons", they don't get fired.)"

Indeed not - they're the ones that do the firing.

Microsoft wants screaming Windows fans, not just users

VinceH
Coat

Re: Here's my feedback to Microsoft

Give it a chance - he only said it six hours ago!

Pirate of the Caribbean to play Hacker of the Caribbean

VinceH
Thumb Up

Re: Just two words...

I was thinking Denis Leary if someone is going to portray McAfee on screen - but, yeah, Christopher Walken.

LastPass scrambles to fix another major flaw – once again spotted by Google's bugfinders

VinceH

Re: best practices?

"Most of my non-sensitive passwords are happily stored in the browsers.

For those who do use PMs, what are your recommendations?"

I personally stick to something local - KeePass - rather than some cloudy solution that means my passwords are stored in some remote location on the intertubes, subject to someone else's security.

And as you say, I do let my browser hold less sensitive passwords - more on my desktop machine than my laptop, because the laptop stands a better chance of ending up in the wrong hands. But the browser's own password database is also behind (and encrypted with) a password.

Squirrel sinks teeth into SAN cabling, drives Netadmin nuts

VinceH

It wasn't my buddy from IT support, then.

Disney plotting 15 more years of Star Wars

VinceH

Re: And just to add to the confusion...

Surely, those would all be the Star Wars spin off TV series. The films would include titles like "The Search for Ewoks".

Our Sun's been using facial scrub: No spots for two weeks

VinceH
Coat

Re: Maunder Minimum, here we come :-)

You beat me to it - that was exactly what I thought when I read the article.

Icon because I'm going to put mine on.

Coppers 'persistently' breach data protection laws with police tech

VinceH

@Solarflare

Those sound reasonable and sensible.

So they'll never happen.

Splunk and New Relic say they're now friends with benefits

VinceH
Coat

So it's a sort of convergence, then. Let's say they "hyperconverged"

Linux, not Microsoft, the real winner of Windows Server on ARM

VinceH

Re: Just remember...

"...Windows 10 is so shit that they literally havestruggled to give it away, and had to resort to underhand tactics in order to try forcing it onto people."

FTFY!

Google borks its Drive Windows app – after pushing out unfinished buggy version to public

VinceH

Re: What to use?

"On what desktop platform is Google planning to provide a reasonable experience for Drive? RiscOS?"

Please - no.

Spammy Google Home spouts audio ads without warning – now throw yours in the trash

VinceH

Re: A company

"Translation is that they are sorry that their attempt at monetizing the stream further didn't go off so well, and they'll think of other ways to further profit from your device."

I think the original statement from them is the big clue:

This isn't an ad; the beauty in the Assistant is that it invites our partners to be our guest and share their tales.

The cynic in me is suggesting the (perhaps longer term) plan is to have adverts that are more subtle, in the hope that people wouldn't recognise them as adverts - and that the above is therefore a canned statement ready for when someone inevitably spots and points out that they're using it for advertising.

UK's Association of British Travel Agents cops to data breach

VinceH

Dumbing down?

Although encrypted, passwords used by ABTA Members and customers of ABTA Members to access our website may also have been accessed."

Is this a case of dumbing down what they say for the benefit of those who don't know the difference - or do they really mean encrypted, rather than salted and hashed?

Naming computers endangers privacy, say 'Net standards boffins

VinceH
Thumb Up

"My phone is currently called 'GCHQ Network Monitor', because I think I'm funny,.... "

I must think you are as well, because my phone has a broadly similar name, as does its WiFi hotspot when I turn it on (I tend to use that rather than hotels etc) - and the SSID of one of my WiFi networks is similar again.

VinceH

Re: Kiseki, Nozomi, Hiroko, Azumi...

...but naming it with it's descriptor after your own name, like "John's Fridge"?

I think some devices, in the interests of making things easy for the user, name themselves based on more fundamental data input by the user: So the hypothetical fridge might ask the user for his or her name, then create its own name by taking the user's first name and appending a possessive 's' and the word fridge.

Microsoft nicks one more Apple idea: An ad-supported OS

VinceH
Headmaster

Re: But will Apple file suit against MS?

"They will sue the hell out of you if you violate a patent they are using, but they could care less about stuff they don't use in their own products."

I'm just going to leave this here.

Can you ethically suggest a woman pursue a career in tech?

VinceH

Re: "We need to promote women disproportionately, pay them equally or better..."

@A non e-mouse

You do know what you've done there? Perpetuated the stereotype that women are the "home makers" and men are the "bread winners".

The article itself does that right after the bit where it suggests positive discrimination:

" We need to promote women disproportionately, pay them equally or better, offer them the flexibility that comes with shouldering the lion’s share of the childcare and housework."

VinceH

Re: passed over for promotion by men half their age

The statistical point aside, that "passed over for promotion" bit in the article needs revisiting. The important bit is the reason the hypothetical women were passed over for promotion:

In private you'll hear stories of women passed over for promotion by men half their age, because he went to university with the founders;

This is not an example of sexism, and nor is it misogyny. It's something like nepotism (but not quite because that's specific to relatives, I believe - there's probably a suitable word, but I don't know it.)

UK Home Office warns tech staff not to tweet negative Donald Trump posts

VinceH

Re: Clarification required

"Oh, sorry - did I say I work for the Home Office? My mistake, I meant to say I work from my home-office."

'Password rules are bullsh*t!' Stackoverflow Jeff's rage overflows

VinceH

Re: Why does anybody treat passwords as ASCII FFS

*banana* *house* *covering-ears* *apple-pie* *rocket*

Video intercom firm Doorbird wants $80 for device password resets

VinceH
Facepalm

Re: If you don't keep the paper...

Or you could copy the password from that bit of paper to your password manager.

We all do use password managers, don't we?

Don't we?

Firefox 52 kills plugins – except Flash – and runs up a red flag for HTTP

VinceH

Re: Palemoon

"While we're talking about Palemoon, their Thunderbird version, Fossamail, similar;y resolves Thunderbird issues, like CPU hogging and constant activity."

Now that's a handy thing - I use Palemoon, but didn't know about Fossamail. I'll give it a try.

Iconic Land Rover Defender may make a comeback by 2019

VinceH

Re: thanks to EU regulations

"So regardless where it is made, if it is to be ever sold in Europe, it will not have the classic square front any more."

So designing one with spikes on the front is off the cards, then?

URGH – bitter taste! Sage hikes One SaaS price 50 per cent

VinceH

Re: I used cloud based accounting software for two years

"My accountant has always told me that you need nothing more than excel to do your accounts and he's kinda right (bells and whistles aside)"

He's kind of right... but only up to a point. I could do my own accounts in a spreadsheet (but it would never be Excel!), but I don't - meanwhile, where I am today, doing so would be insane.

In fact I use Sage 50 for both - but the desktop version, none of this cloudy crap.

'Baby, I know your database needs upgrades tonight'

VinceH

"The sub-sub-sub-sub-sub-sub-sub-sub-sub-sub-sub-sub-sub-sub-sub-par genre"

FTFY!

1.37bn records from somewhere to leak on Monday

VinceH

Re: My money's on Facebook

On the one hand, I don't want it to be Facebook or any of the big names, because that's a lot of innocent users affected...

On the other hand, I want it to be Facebook or any of the big names, because that's a lot of ignorant1 people who might learn a lesson.

1. Come on. I'll bet most of us reading this site know people who we endlessly try to convince they need more than just a single password across every website going, but who steadfastly refuse to listen. Not to mention the amount of data that's given to these sites unnecessarily.

Google mass logout riddle deepens: OAuth token fumble blamed

VinceH

Re: Hmmm....

"Didn't hit me.....but I'd probably not have noticed....just would've logged back in."

It didn't hit me because I'm very rarely logged in - I only do so when I need to log in for something.

AWS's S3 outage was so bad Amazon couldn't get into its own dashboard to warn the world

VinceH

Re: Am I Getting Old?

"They don't but marketers saw something shiny d and demanded it."

s/demanded it/convinced the gullible they needed it/

And could see the potential for gain for them and the companies they work for, with all the lovely data they'd get, and more potential control over those customers.

To slightly misquote Gary Numan's (Dark) lyrics:

"I need hostility connectivity to lead the faithful and the blind."

More brilliant Internet of Things gadgetry: A £1,300 mousetrap

VinceH

Re: Get a cat.

No.

But I won't be getting one of these daft mouse traps either. £1300, FFS.

And I bet they charge a fee for responding when the trap has been triggered.