Re: Are they sure they can afford it?
Hmmm, the sarcasm is strong with this one... have an upvote!
2399 publicly visible posts • joined 4 Aug 2009
Good for you - go for it!
Although this was definitely not up at the undergraduate level, about 24 years ago I took an Astronomy GCSE evening class at the local school and sat a proper exam at the end. Afterwards, people found it amusing and possibly appropriate that I managed to achieve a grade of A* (pronounced A 'star').
...I have a remote for my ancient (well, bought more than 10 years ago) non-smart TV. I also have a remote for the DVD player that's attached to it. And my audio system is a proper hi-fi (separates) bought in the early 1980s, long before all this remote control malarky took hold.
The only other thing in the house that's got a remote that ever gets used is my toy dalek!
Hmm, so a bit of a (welcome) return to the XP/Vista/7 style then? Now how about doing something for us poor buggers who like to see borders thicker than a single almost invisible pixel? I absolutely hate it when I have two dark background PuTTY windows open and overlapping, and find it extremely difficult to see where one ends and the other starts! Usability, yeah we've vaguely heard of it!
Not quite as bad as 50% but up until earlier this year I was using SiteGround for hosting several websites. I last renewed in 2019 in order to get a bit of discount by opting for 2-years. Their renewal this year was 33% up on the 2019 price (including the discount of going for a 3 year renewal). I opted to find somewhere cheaper instead.
Bloody glad I did as they've done a massive update this year to replace cPanel with their own home-grown and somewhat appalling SiteTools package that managed to screw up several of my client's sites.
Blimey, is it still that bad? Yes, it's Word - of course it is!
I once had someone upload Word-generated HTML to an intranet server that overwrote earlier (and properly formatted HTML- well, for 2001 anyway) versions of the pages. A stern talking to was required.
Yeah, I had that recently with $PENSION_COMPANY
Earlier this year I'd had an arranged online meeting to discuss pension arrangements with $COMPANY_PERSON1 which all went ok. She didn't indicate that I would be getting a follow-up call regarding how the meeting went.
Then, a few days later, I had a call on my mobile phone with the number withheld (alarm bell 1 goes off) from someone (let's call her $COMPANY_PERSON2) who claimed to be from $PENSION_COMPANY. She wanted to talk to me about my "recent contact" (very vague - alarm bell 2 goes off) with the company. She then asked me to provide answers to security questions. I refused and asked her to prove that she really was from $PENSION_COMPANY and why was she calling from a withheld number when this is now extremely frowned upon (though, I believe, not actually illegal). I thought it reasonable to ask her to provide me with either one of my policy numbers or some digits (and their positions) from one of those numbers. She refused saying it was personal information and, after getting in a bit of a strop about my refusal to do what SHE wanted, in the end hung up on me.
I immediately contacted $COMPANY_PERSON1 and told her about my experience. She agreed that it sounded very suspicious and asked if I wanted to officially report it, which I agreed to. She took the full details and said I would be hearing from someone in a few days.
A few days later I received a call from $COMPANY_PERSON3 from a number that was associated with $PENSION_COMPANY and, as he had details about the "rogue" call and other things that only someone from the $PENSION_COMPANY should have possessed, I was happy to talk to him. He apologised as it turned out that the "rogue" call HAD come from someone employed by $PENSION_COMPANY who was working from home but hadn't done as she should have and routed the call via $PENSION_COMPANY's normal phone network. We spent some time discussing ways in which $PENSION_COMPANY could improve their ability to prove their own identity when asked for it (mainly the same as I'd asked $COMPANY_PERSON2 to do, which he thought was a reasonable way of going about things).
Then he asked, "Is £75 compensation for all the hassle ok?" Having not expected anything of the sort, I readily agreed. This was duly paid into my bank account a few days later and, also around the same time, I received a package containing a written apology along with 2 bottles of wine and a box of chocolates!
So, I think the lesson there is, if you complain properly, you can actually get good results and a proper company will learn from its mistakes. I do wonder, though, what sort of reprimand $COMPANY_PERSON2 got!