* Posts by Terry 6

5608 publicly visible posts • joined 31 Jul 2009

Yes, Microsoft Access was a recalcitrant beast, but the first step is to turn the computer on

Terry 6 Silver badge

Re: Yep

That too. But the last one would have had more spare space.

Terry 6 Silver badge

Yep

The local authority, in its beneficence, supplied us with a few PCs ( out of our existing budget of course) and didn't think in terms of how we'd use them, i.e. sharing case load data and templates. Or as the technically minded would call this - a server. In effect a bunch of standalone PCs on a simple network.

After about two years of nagging the new shiny IT educational dept. agreed to create a shared drive..And to be honest, pretty much all we needed, as long as people kept their own backups as well as the ones I made of the shared drive, because,well, it was a good thing to do. - they did in as much as no one trusted such complexity as a shared drive and still did most of the saving locally or on a floppy. None-the-less, we started to use standard templates and assessment materials and some people even saved to the shared drive, which meant we could get access to their stuff if they fell ill or whatever.

And then one day no one could get to the shared drive.

And no one knew why.

I was out of the office at the time, doing my main job the same as almost everyone else - which wasn't nursing the computers, especially now that there were proper professionals for that.

So when I got back a couple of hours later there were a few of the people who'd come in to do admin fuming, and several more being smug because they still kept their files locally (probably on floppy discs).

I went in to the room, had a quick look, went to the last computer in the row and turned it back on..

No one had ever explicitly told us that this was the machine being used as a shared drive - I don't think I'd even known myself, and since it wasn't needed that day, because there weren't many people on site, no one had turned it on.

At least it made the case for a proper server to be provided.....

Buggy chkdsk in Windows update that caused boot failures and damaged file systems has been fixed

Terry 6 Silver badge

Re: Always

It's the one I use, too. Automatically creates an image on a partition on a second internal hdd one week. And an external USB hdd the next. An external USB Hdd which I swap from time to time. The internal drive doesn't host my internal data backups. That's on a backup partition on a third hdd.

The external hdds do host both types of backup though - I like to live dangerously.

Terry 6 Silver badge

Always

.......have a disk image ( or two or three or....) and a boot CD somewhere nearby. and another one a bit further away. And ideally another couple off-site.

Unless you are a bit paranoid, in which case better to have several more.

Google reveals version control plus not expecting zero as a value caused Gmail to take an inconvenient early holiday

Terry 6 Silver badge

Re: UAT

There's a lot in this. Users can specify what they do- how they do it and why they need to do it. Management can specify what the outcomes are meant to be. It takes both of these to develop a software tool. Developers seem (in my experience of working with some of them) to produce what they think users ought to want , based on managers' explanation of what they think the users do. The latter is seldom a full story. The former a mere fantasy.

About $15m in advertising booked to appear on millions of smart TVs was never seen by anyone, says Oracle

Terry 6 Silver badge

Re: Naughty step

Yup. As my late father would say; "They're pushing that really hard. It can't be any good."

Terry 6 Silver badge

Naughty step

I know this is wrong of me. Crooks are crooks and all that. But the idea that these companies paid all that money without their advertising crap infesting people's TV's does give me a small sensation of pleasure.

Cruise, Kidman and an unfortunate misunderstanding at the local chemist

Terry 6 Silver badge

Re: 3 times I've felt the long arm

Exactly that. No one looks at a post-it first thing.

But a large A4 notice taped on to the Keyboard is a pretty good way to do it. (Yes, been there, done that).

Exonerated: First subpostmasters cleared of criminal convictions in Post Office Horizon scandal

Terry 6 Silver badge

C W ran the story first. Private Eye picked it up and brought it to the (wider) public's attention. Then in their own particular way stuck with the story, not letting it sink into journalistic oblivion. It's the latter that's most significant. Private Eye kept it in sight, while the Post Office B****rds were almost certainly expecting the fuss to die down as it usually does after a major scandal.

Oh, no one knows what goes on behind locked doors... so don't leave your UPS in there

Terry 6 Silver badge

And......?

There are two sides to every story, two ends to every cable

Terry 6 Silver badge

Yes,

mostly Dilbert is still Dilbert. But sometimes the cartoon seems to be written to express a particular viewpoint that doesn't actually carry any sensible punchline. It's not that it's right wing that's the problem then. Nor that it's making a point. It's that he seems to be making his point without any joke. It's just Dilbert saying something for him.

Terry 6 Silver badge

Expectations of users

Users....use the equipment. If you want information from them or actions performed you have to ask very specific questions. Or give very specific instructions. There is no room for assumptions. .

Is the cable plugged in the back? y/n

Is there a light where the cable is plugged in? y/n

Can you see the whole length of the cable? y/n

Is the far end of the cable plugged in? y/n

Is there another wall plug the cable can go into.....? If yes, Try the cable in the other plug.....

Are there any breaks or scrapes along the length of the cable... and do on.

LibreOffice 7.1 beta boasts impressive range of features let down by a lack of polish and poor mobile efforts

Terry 6 Silver badge

And within "functionality" comes simplicity or at least intuitiveness of use. And that is not the same as the developers' and fans' familiarity with the programme.It's only functional when a new user can a) immediately discover what it can do and b) find out how to do it.

Also any aspect of function that demands "You have to do X first" needs a bloody good reason why you have to do X first, a pretty clear path to discovering you have to do X first and a good link from doing X to the function the user actually needs.

Terry 6 Silver badge

Re: "Across the free software world we have a problem in getting people to pay for things"

Really. Many years a go I went into a school as a (relatively highly paid) local authority funded specialist teacher, to work with a kid who had serious literacy difficulties.

There was a horrible smell in the school's open plan teaching area.

I was met by the headteacher who said "Ah Terry, do you think you could sort out that smell for us".

And yes, since I had a kid in that school entitled to my specialist help, and since I was funded by the rate payers (at a promoted teacher grade) to provide that help I said "It's not my job". .

I also said "You have a schoolkeeper for that."

The head told me that the SK was too busy!

Terry 6 Silver badge

Wow. Spot on with your documentation comment.

My experience is that Open source documentation is it's mostly either unintelligibly written ( a few years back I volunteered to edit some to make it useful) or deep technical gibberish. At worst a link for a help item or even a changelog will go to a "Wiki" page with an incomprehensible structure, marked by incomprehensible headings and incomprehensible jargon/technical expressions. Useful information like, say Save dialogue changed to allow user selection being buried several levels down in a section called something like user interface which is in a branch called customisation which comes under a heading lable of, say gui design And these may be in a chapter heading called Interface design protocols or something

Needless to say the link in the software/download site won't point to that useful nugget of information contained within the wiki. It'll point to the Wiki's title page, which will contain 5 chapters - none of which would be identifiable as having any useful information for anyone other than the developers (because, by and large it doesn't).

Terry 6 Silver badge

Re: "Across the free software world we have a problem in getting people to pay for things"

I can only speak for myself. I use free software by preference when my use case for paid software can't justify the cost. e.g. I haven't bought ABBYY because I only need to use OCR about once a year, if that. £165 is a lot for that.

I also use free versions when the alternative is a subscription. Yes I will pay £50 for the paid version of some product, or even £100 maybe. But not £50 every year forever.

Terry 6 Silver badge

Re: Too many bells and whistles?

Interesting, in that context, is that Microsoft's "Ribbon" is much less customisable than the previous menu system. It's not a fault with the Ribbon, per se as much as the Microsoft in their wisdom stupidity made it difficult to customise.

Once I would have removed the items that I would never, in my professional ( and certainly not in my home) life, have any need for, and regrouped other menu items according to how they fitted together in my use case, quite easily. (Like anything I used for editing in an "edit" menu rather than split between review and home) Which was a useful productivity feature.This is no longer the case.

Let's check in now with the new California monolith... And it's gone, torn down by a bunch of MAGA muppets

Terry 6 Silver badge

Do they need to be able to spell X to do that, where they are?

Terry 6 Silver badge

Re: "Christ is king in this country"

Always best to bear in mind that the Pilgrim Fathers' version of religious freedom was mostly about the freedom to be intolerant of other Christians.

Terry 6 Silver badge

Re: Video is still on his Twitter feed

"Many of these types have left Twitter for other sites that are even more open to their madness.

FTFY

Running joke: That fitness gadget? It's, er, run out

Terry 6 Silver badge

Incompatible because..

I may be wrong (I usually am) but my impressions is these gadgets are all initiated by a "Let's think of something we can make money on" process rather than an "I've thought of something good, let's see if we can make money on it".

It's a subtle difference, perhaps. But I think important. Because it means hat the product doesn't start with an actual good idea (beyond the generic one of gathering some dosh).

China unleashes fearsome new cyber-weapon: A very provocative meme

Terry 6 Silver badge

It's not just a "meme"

The "meme" part is just a vehicle. The use of a faked atrocity image is the actual point.

It's a kind of nasty dark propaganda, and of course whataboutism which enables China to divert attention from Hong Kong, genocide of Uighurs etc.etc etc.

On the 11th day of Christmas TalkTalk took from me... the email address of my company

Terry 6 Silver badge

A fair point. There are a fair few people who don't get the idea of being ready before things go wrong. These are the ones who never bothered to wonder where the water turns off- until it starts pouring through the ceiling. Who don't check the oil until a light flicks one. And so on.

Terry 6 Silver badge

Re: "...own domain raises a flag with me"

It's stay, not expand in business.

The number on the side of a van/shop frontage etc. is to attract new customers- tell 'em your number.

It won't lose them customers who get their details by recommendation - but it will block off an extra source of business. So they can stay in business if they don't rely on passing trade.

Terry 6 Silver badge

Always carry a Swiss Army knife.

In fact, any kind of travel from home, transition etc.this mini-toolkit is a potential life saver. (Perhaps even literally, who knows what might occur)

Terry 6 Silver badge
Pint

Re: "...own domain raises a flag with me"

I sort of agree. Any London business with a (newish) van that reads 0208 xxx xxxx worries me a bit. I don't get quite as bothered as I used to, since so few people use landlines now - and mobiles need the full number anyway.

Terry 6 Silver badge

Re: Car Mechanics are not IT people

While I don't know if it's relevant here. Not every garage is an MOT station. Our local, nearest, for example takes cars to a friend who does the MOT at his place. This is not uncommon. Some just do servicing and repairs and leave MOT to bigger places. Some just don't want to do admin and prefer to keep their hands oily.

Terry 6 Silver badge

Re: @talktalkbusiness.net

This is talktalk business and small companies employing a dozen or so staff would quite reasonably use this. They aren't big enough to have their own tech support, may not be in a tech industry and have little or no knowledge or interest. They just wan an email system that works.

But that "very very small" " Mickey Mouse" operations is a couple of dozen, or more, livelihoods, not including the thin margins of their suppliers etc. Multiplied by by thousands of businesses. And in a Pandemic with lockdown etc.

This could be the difference between survival till things recover or failure for many of these companies.

We can't all work for Amazon.

Glastonbury hippy shop Hemp in Avalon rapped for spouting 'plandemic' pseudoscience

Terry 6 Silver badge
Facepalm

Re: Knowing what you're talking about

Yep, we Jews are to blame. As always. Funny isn't it. We even control the media , so no one can say things like that the virus if fake, that we want to inject you with a microchip or that we control the media so that no one can say... ..

Why's there no icon for recursion?

Conspiracy theorists are weird people

Terry 6 Silver badge

Re: Knowing what you're talking about

No. "Priests" of varying versions, are also in that mix, arguably. Mostly though politicians and high end scammers who can make more money by misleading the public than by encouraging the truth.

Think who'll do well out of Brexit.

Terry 6 Silver badge

Knowing what you're talking about

Sadly this has to be filed under the same heading as all the other crap. Mistrust of experts.

i.e. "Don't trust them big heads who know stuff".

Carefully fostered by a bunch of people who are terrified that the public will follow the lead of experts.

Who knew that hosing a table with copious amounts of cubic metres would trip adult filters?

Terry 6 Silver badge

And just as a postscript to all of this. I am, as I type this, in the middle of trying to forward the government's green voucher confirmation to an approved contractor so they can start the work. But this government email is being bounced by the contractor's Spam filter.

It is literally nothing more than a genuine and expected email from a government department being sent to a company who's job it is to receive and act on said email..

<bounce>

Terry 6 Silver badge

In any such situation, we always need to remember. Councillors are nominated by their friends in the party and elected by a public who know very little of them beyond their label. Some of these, in turn will rise up the party ranks and be nominated for parliamentary elections.

So once idiocy gets in the rot can spread far and wide. And like any kind of rot, it's easier to get it in than to eliminate it.

Terry 6 Silver badge
Pint

Re: Inside joke?

Pint because it's a weekend and for being a Bradford Uni person. (It's probably much changed since I graduated several decades ago - Harold was still Chancellor in those days)

Terry 6 Silver badge

Transcribing speech.

Terry 6 Silver badge

Re: Cubic metres? cm^3? ?? What is its abbrev.??

Thinking about this, about a million years ago I was involved round the edge some project or other where the engineer sometimes wrote CuM for cubic metres ( of soil to be shifted). But they were transcribing a conversation we'd had, not writing a technical document. (Something along the lines of "We informed the client that we would need to move 300CuM of earth").

Terry 6 Silver badge

Sort of apropos of this.

When, many years back I was on Jury service, the case was delayed while the defendant's statement was sent electronically ( they could have printed it and and brought it along quicker, but that's another issue). The reason being, it turned out after 'is Honour rather testily asked why here was such a delay, being that the electronic system for sending the statements wouldn't transmit the swear words so they'd had to get it rewritten taking out the words that wouldn't go through.

Ticketmaster: We're not liable for credit card badness because the hack straddled GDPR day

Terry 6 Silver badge

Re: when there's no way to purchase the tickets at the venue

You are mixing up these two things. Theatres can sell tickets - online- without gougers getting in the middle. Either by doing their own E-commerce or using an agent with a fixed contact to do it for them. Resellers are a very different issue, even, or maybe especially, licensed ones.

Terry 6 Silver badge

Re: Ticket master

Some of this is due to, what a parallel thread calls, outsourcing. i.e. damn fool beancounters thinking that they can provide a service that doesn't directly earn them revenue and might leave them with unsold tickets ( collecting in the money) by off-loading it to another company.

In the case of theatres they do this by turning a blind eye to the downsides. e.g. price gouging and unfair sales practices.

Millions wiped off value of Capita outsourcing deal with English councils amid 'further contract variation agreement'

Terry 6 Silver badge

Re: I don't know

More like said executives hoping to get well paid jobs with the outsourcing companies.

Terry 6 Silver badge

Re: Interesting choice of words

IOW The definition of an actuary is someone who finds accountancy too exciting.

And the difference between an accountant and a computer is that a computer has imagination.

Terry 6 Silver badge

Having had dealings with these companies over the years the common thread is that they sell a lot less work for a little less money than the council pays. The shortfall between what the council staff did and what the councillors and officers imagined they did was then all a premium priced extra. The outsourcing companies were all very aware that their contract was insufficient, because they had poached good council staff to run things and win contracts. The councillors and council officers otoh always seem(ed) to think that the job they were outsourcing comprised a simple headline task, and hadn't a clue what their staff actually did. X minutes to clean a classroom sounds plenty to people who think the job is just a quick Hoover of the floor and polish the desks. Tell that to the people who are dodging round piles of modelling, dusting heaps of National Curriculum documents abandoned in the corners, Hoovering the alphabet tiles placed where the kids sit in front of the teacher's desk and scraping glue ( and worse) off the surfaces.

Terry 6 Silver badge
Coffee/keyboard

Re: I don't know

Outsourcing is a slightly different matter. There are councillors ideologically committed to outsourcing everything they possibly can. They seem to have a religious zealotry that thinks that actually employing staff to do stuff that needs doing is the least efficient way, and that it's always better to have a negotiated, limited, expensive contract with a private company who'll only ever let their staff do what's written on a spreadsheet unless there's an extra fee. And who's calculations were based on using even fewer staff than the council did, at lower pay, which won't get them an adequate, committed or skilled workforce.

So certain are these councillors that centrally employed staff are too expensive/untrustworthy or whatever. They never consider that any failings in the system of having a centrally employed workforce are almost all down to them trying to employ too few staff in the first place. Which is a kick in the teeth to the hordes of dedicated public servants who've been going the extra miles to make sure that schools are cleaned thoroughly, homes repaired properly etc.

And of course the poo strikes against the ventilation system as soon as something goes out of scope, usually the day after the contract is signed. So committed are these people to buying in services that they just assume that a different outsourcer won't be just as bad, so when renewal time comes round....

Terry 6 Silver badge

We all wonder this. And do so every time one of these outsourcers goes round the revolving door. again.

Tender> win contract>fuck-up>tender for another contract> and round it goes.

Crooks social-engineer GoDaddy staff into handing over control of crypto-biz domain names

Terry 6 Silver badge

Maybe I'm wrong. I always thought that Go Daddy were the outfit for amateur web sites, families, hobbyists and very small local businesses etc.

They're who you go to when you want to play around with building a little web site to show off your home made pottery, flower arranging or stamp collection. Or maybe to sell your hand crafted rings and necklaces to people who couldn't get to your market stall in the Jewellery Quarter. That sort of thing.

Terry 6 Silver badge

Re: Same same

"committed to" means nothing.

" vigilantly monitoring" means less than nothing.

Hollow words having no substantive content.

When even a power-cycle fandango cannot save your Windows desktop

Terry 6 Silver badge

And the "Office". An admin can make or break a teaching career with a bit of awk at a difficult time

Terry 6 Silver badge

Bugger your "back in the day".

I was still going through this in the early 21st C.

Not sunshine, moonlight or good times – blame it on the buggy

Terry 6 Silver badge

Re: UX / UI

That should even be "If a button can do something, make it look like a button". There are plenty of faint grey text boxes on forms that are designed so that they already contain text asking a question. When user clicks in this box the text may or may not disappear for the user to add their comment. In the not case this means deleting the pre-existing test..

But you have to know (telepathy?) that this will happen. Otherwise the user is left scratching their head and trying to work out where the answer is meant to go,

_______________________________

| What do you think of our company? |

|______________________________|