Re: Do it like the trades do
If I employ a company under a SLA to support an application, system, etc. then how would I do that without specifying hours? I may need someone to be available on site during business hours. Does that make them an employee?
Lee worked for Nationwide through his Northern Light agency, which contracted with another agency, AxPO, which in turn contracted with the building society itself
I think his main problem would appear to be the convoluted nature of the relationship. It would appear, without knowing the specifics, that a boilerplate substitution term may have been put in the contract without adequate adaptation to the circumstances. The Justices inference around the end client having veto and requiring a suitable candidate is incorrect as no company anywhere would allow a substitution clause without suitable caveats - if they did you'd just do a "big 4" and send a guru to the interview and an imbecile to the job.