Re: Picking winners and losers
"The bug is the terminal displays the hands in the queue when there is a printer fault (out of paper/lid open)"
I agree that is a bug. In Virginia, when there's a printer fault, the entire display blanks except for the notice to change the printer paper. All printing is on hold with no knowledge of what's in queue until the problem is solved, and the unit will refuse to do anything else until you fix the problem (sure you can cold boot the unit, but that defeats the purpose as the ticket queue gets erased).