Re: Sorry if it's an obvious question, but...
Sounds very much like the "document management" system that our HR hive foisted on we humble minions a couple of years back. That said we kinda got our own back, as it seems that the HR drones are the only ones who know how to work the damn thing (they were the only ones in the office long enough to seemingly be worth training on it, the rest of us being too busy actually working and earning the company income) and can find anything. So if we lesser beings want something we now always just ring or email them and ask them to get it for us (and if it's something actually useful we of course then store it locally for easy re-use, thus defeating the whole point of the original system).
It's always fun to hear their wailing and gnashing of teeth when they moan about having to do it, even when we point out to them that it's the most time-efficient way of tackling the damn system by a factor of about 10x. But of course actually getting a system that works (and can intuitively be worked without similar rune-chanting to the article one) seems to be beyond them.