* Posts by Alan Brown

15099 publicly visible posts • joined 8 Feb 2008

Nuisance caller fined a quarter of a million pounds by the ICO

Alan Brown Silver badge

Re: Auto report

> What's quite worrying is that 6million+ connected calls only generated 200+ complaints. Surely that says it's too difficult to report them?

Most of these outfits are using fraudulent caller-ID, so unless you're willing to do a fair amount of legwork it's fairly difficult to identify them.

Using forged caller-ID should be a _criminal_ matter. It's too easy to forge and most telcos have no filters in place to prevent them being issued from ISDN lines (BT being one of the few exceptions)

Alan Brown Silver badge

Re: Lovely, lovely publically available information.

"Think of those BBC consumer programmes where Mr. X's company has gone insolvent owing a small fortune to customers, and the premises opened up immediately on the same site, with the same staff and the same dodgy used cars etc."

Interestingly, the insolvency laws have just been rejigged to try and prevent this happening. In particular they try to nail down reuse of the name, similar sounding names or giving any indication that they've taken over business from the previous company.

Alan Brown Silver badge

Re: Lovely, lovely publically available information.

"So as an individual, Mr Iqbal is presumably not liable to pay this fine."

As a shareholder perhaps.

As a director, he should be fair and squarely in the firing line.

I spent the afternoon looking through the ICO blogs. They've been using DPA laws to go after these companies in addition to the call fines, but the penalties imposed in court are derisory at best.

Alan Brown Silver badge

Re: Lovely, lovely publically available information.

"Just out of curiousity, I've done a bit of basic digging on this one. "

which is about ten times as much as the ICO or trading standards have bothered doing.

Alan Brown Silver badge

Re: Add

" if the report demonstrates unfit conduct, the director can face serious sanctions:"

Spam calls aren't classified as fraud (yet), even if they use fraudulent callerID.

More to the point, going after the companies which HIRE the spammers will shut the problem down in no time flat.

Alan Brown Silver badge

Re: Go after the owners / directors

Limited liability is a shield for the owners. But not for the directors.

Other comments about slow investigations are spot on. There need to be statutory per call damages, right of private action in small claims & holding both the callers and those who hire them jointly and severally liable.

Pie in the sky? Not at all. That's exactly the remedies in the usa's TCPA and whilst the USA still has trouble with illegal calls, they're insignificant compared to the levels of spam calls and faxes before the act was passed in 1994.

Sysadmin paid a month's salary for one day of nothing

Alan Brown Silver badge

> I then informed my manager that the date on the search page had rolled over to 1900 :)

There were quite a few reporting the date as 19100 too.

Alan Brown Silver badge

Re: Wow

"Which is pretty much why the rest of the world saw the Y2K "problem" as scaremongering."

I saw 3 Y2K issues and none of them happened on December 31st.

1: Alarm systems tended to regard 9/9/99 as an impossible date or a test code. Unpatched ones around the world either didn't work at all on that day or went off and wouldn't shut down.

2: A lot of NTP implementations represented utime as a signed long. There were a LOT of embedded systems and routers which went into reboot loops on "halfway through the epoch" day.

3: A NEAX61 which got a new software load for y2k fixes turned out to have scribbled all over its memory and been writing garbage to backup tapes for at least 3 years. 60,000 lines got knocked out for 12 hours when it was rebooted and came up brain-dead. A very old backup was found to work and then all journalled changes had to be written back into the switch. It took more than 6 weeks to replay that journal.

The only one which did happen on Dec31 was on a very old SCO unix system which a law firm was using. They were sensible enough to back everything up and it booted up fine with no operational problems - but every time it rebooted the cmos clock would be set to Jan 1 1970. The workaround was simply to set the clock at every startup. It was replaced with a NT server system by March 2000.

ZFS comes to Debian, thanks to licensing workaround

Alan Brown Silver badge

Re: That's Why...

"This is not going to be the last time Linux is unnecessarily hamstrung by licensing niceties"

If you actually read the CDDL you can see how it was explicitly written to conflict with GPL.

Sun could have released it under BSD or GPL and chose not to, for political reasons.

In any case the easy workaround is "compile from source" or "pull binaries down from a separate repo" - both approaches have been used for similar conflicts in the past.

Alan Brown Silver badge

" Free is Free as in BSD licensing, not as in GNU GPL"

The problem with BSD style licensing is that people can (and do) take your BSD code, roll it into their proprietary system and if they fork anything it doesn't get contributed back to the pool, plus "open source" code under BSD licenses frequently gets buried under the hood of expensive proprietary systems without the sources being acknowledged.

GPL is aimed at preventing that kind of thing from happening.

It's free, but if you distribute GPL-based stuff, you have to hand over the source code too. (If you don't, it's a simple copyright violation issue - this is the reason so few GPL cases have ever hit the court. almost all get settled(*) as soon as lawyers realise what they're up against.)

(*) Settled, as in the source code get released along with the product. When a lawyer tells the client that they have a choice of doing that or risking their product being banned from the marketplace it's a no-brainer.

Sick of storage vendors? Me too. Let's build the darn stuff ourselves

Alan Brown Silver badge

Re: Well, I agree in theory but...

"This sounds like something you could fix right quick, if you had the source code."

You can get this information out via appropriate systemtap calls, but it would be a better solution to move NFS serving back into userspace where it belongs.

Alan Brown Silver badge

Re: Well, I agree in theory but...

"Possibly we'd be better served with a user space NFS server, but they all seem to have their own problems."

As one of the miscreants partially responsible for the nfs-kernel-server clusterfuck, I agree with the first and second parts of that statement - and it's not helped by the userspace server not having had any substantial work since 1996.

The original userspace nfs server was - to be blunt - a piece of utterly slow shit. That's why nfs ended up in the kernel.

The other part about it being in kenrel space that you missed is that IT WILL NOT PLAY NICE with _anything_ else accessing the same disk blocks. If you NFS export a filesystem, then the _only_ access to it had better be via that NFS export or you risk trashing the data.

Putting nfs into the kernel more than 20 years ago was a solution to a problem (painfully slow exports and PCNFS being almost unusably slow) at a time when the people implementing it hadn't even thought of the possibility of something accessing XYZ file via NFS at the same time as something else doing it via SAMBA or something doing it at local level. If we had, then perhaps we'd have been more careful.

Robo-taxis, what are they good for? Er, the environment and traffic

Alan Brown Silver badge

Re: Can you spare some change?

"The railroad companies have been making and breaking trains of rolling stock for ever."

1: they're on rails - no lateral movement.

2: They don't do it when the train is moving.

Alan Brown Silver badge

Re: "shifting to electric, autonomous taxis in 2030 would cut vehicle emissions by 90 per cent"

"impose the doubling of nuclear power plants"

Nuclear currently produces around 5-8% of the UK's power. In order to reduce/mostly eliminate carbon emissions we not only have to replace coal/gas plants with nukes, but also produce enough extra electricity to replace gas/oil heating systems (roughly as much electricity capacity as currently exists) AND provide transportation energy (Double that again).

(It's that 4-6 times current generation capacity requirement which precludes wind/solar/tidal "renewables" as a viable source as they simply can't provide that much no matter how whizzy the technology in use and no, you can't go carpeting the Sahara in windmills then shipping the energy to europe because the distribution infrastructure isn't technically feasible and even if it was, there's more than enough demand south of the Sahara to take that entire output - which would mean that Africans might get pretty pissed off about 21st century colonialism)

Nukes might be safe and I'm fully in favour of them but if we're going to increase the size of the nuclear fleet by a factor of 100 then I'd strongly prefer they aren't the kind that have highly pressurised, superheated water in direct contact with the radioactive stuff. MSRs _need_ to be commercialised.

Alan Brown Silver badge

"So some might have an employee riding in them to provide that service for passengers who require it."

The bus concierge will load your cases for you.

They might even pretend to drive it, like DLR cabin attendants do.

Alan Brown Silver badge

Re: questionable thinking

"And even allowing for a robotaxi have lightning fast reflexes, is the slipstream useful while still maintaining a safe braking distance."

Volkswagon have been demonstrating "trains" with 3-4 metre spacing at 80mph for nearly 2 decades. A robodriver can react fast enough for this to be safe but it scares the bejesus out of meatsacks when it's demonstrated.

Alan Brown Silver badge

Re: Petrol taxi?

"I haven't seen a petrol based taxi, ever."

I only started seeing diesel ones when I moved to europe. Mind you most of the petrol ones when I was a nipper in the 70s were CNG conversions - apart from the fuel being cheaper, engines tended to last a lot longer and go further between major servicing when running on the stuff, for various reasons.

Alan Brown Silver badge

not just taxis

The driver is the single most expensive part of any taxi.

That figure isn't 250k drivers. It's more like 40 million worldwide facing unemployment in the long term.

Some (hauliers) will likely still have some form of job as loadmasters but the change will be profound.

It's also worth bearing in mind that more convenient (and cheap to use) taxis are likely to reduce the number of cars in cities by about 2/3 if a Barcelona study is accurate.

Comms providers call on Ofcom to get tough on Openreach

Alan Brown Silver badge

Same old same old

BT get to lever their monopoly to achieve dominance in other sectors.

This is an issue for the competition commission. No company should own retail _and_ distribution networks. This wasn't allowed when the power networks were privatised and it's doing substantial economic damage.

Microsoft phone support contractors told to hang up after 15 minutes

Alan Brown Silver badge

Re: This is not unusual

"The reason tier 1 has time limits is because those tech usually know just enough to be dangerous and very often do not follow the rules, so they will attempt to fix problems they should never touch or say really stupid things to the user. But the time limit needs to be longer than 15 minutes."

It's the "fix problems they should never touch" which is a really big problem. They won't kick things upstairs when they should. You can easily spend 30 minutes battling tier1 in order to get through to tier2-3 and get the problem solved in 5 minutes (particularly when it's a config problem not at your end)

Big Pharma wrote EU anti-vaping diktat, claims Tory ex-MEP

Alan Brown Silver badge

Re: Have to ask...

"Probably trying to work out how they can add crack flavoured e-liquid with 120% addiction rate to the market without getting caught. "

Fruit flavoured tobacco is almost universally banned because companies used it in the past to hook kids.

Fruit flavoured vapes are not - and it's the young vapers who mostly buy 'em.

There's something fundamentally unkosher about selling a potent neurotoxin as a lightly regulated recreational chemical whilst stomping all over availability of several other benign (by comparison) substances.

Super-slow RAID rebuilds: Gone in a flash?

Alan Brown Silver badge

Re: RAID5 no longer has a role with hard drives

" Therefore you should be using big RAID sets, like 14+2"

I do

"Then you don't care how long a rebuild takes, because you aren't going to have three drives fail during that time span unless you are incredibly unlucky "

I've been unlucky on a number of occasions. Vendors such as HP tend to supply the same model of drive _FROM THE SAME BATCH_ for their raid arrays.

Even without that, there's a ~2% chance of array loss during rebuild with RAID6 - that's too high for a number of applications. RAIDZ3 reduces that to under 0.01%

Real world experience of 1TB RAID5/RAID6 rebuilds on rusty media is more like 12 hours. RAID rebuilds don't involve sequential disk operations.

Cops hacked the Police National Computer to unlawfully retain suspects' biometric data

Alan Brown Silver badge

Re: Just treat them the same

"yes, you can get a big investigation for, say, running away to the Ecuador embassy, being a major drug baron, rape or child abuse."

Or _seriously_ embarrassing our glorious leaders.

Alan Brown Silver badge

Re: Just treat them the same

"The first line trotted out was it being illegal to photograph anything to do with the Police. "

Which is BS of the highest order.

I once responded "I'm not, I'm filming you and live streaming to a website so you can't delete it. Do you value your career?" - he went a very funny colour and couldn't get away fast enough (whilst trying to avoid my filming his collar numbers)

Alan Brown Silver badge

Re: Just treat them the same

"ranks close"

"Good cops" who cover for bad cops are just as bad as those they cover for.

There would be a lot more trust in the police _service_ (not force) if the non-bent members were more willing to eject the bad ones.

Alan Brown Silver badge

Re: That's completely wrong.

> since many judges are really on the side of the criminal and deeply distrust the police

They're not usually on the side of the criminal, but they're _very_ well aware that in a lot of cases the bigger crooks are the ones bringing charges, not facing them.

Alan Brown Silver badge

"And that the info will stand up in court even though it was illegally obtained/retained."

Unlike the USA, the UK doesn't have a "fruit of the poisoned tree" doctrine.

It's time that was changed.

TalkTalk customers decide to StayStay after £3m in free upgrades

Alan Brown Silver badge

Re: I blame Microsoft personally

"I'm on a mug's list, won't ever get off it now."

You could always change your phone number. TT wouldn't let me do that, so I did it by dumping 'em.

Alan Brown Silver badge

Re: Talktalk: AOL for the UK

That's even truer than you realise: AOL in the UK _IS_ Talktalk.

Alan Brown Silver badge

Re: providing free upgrades to customers.

> My home connection comes via them, but is further subcontracted out...

Ditto - and that means I get to speak to a UK techie, plus not get passed from pillar to post when things go wrong.

Label your cables: A cautionary tale from the server room

Alan Brown Silver badge

Re: But never trust the labels....

"Post mortem showed that someone had swapped the CPUs of the prod and DR and not the labels, because the prod box wouldn't reboot reliably."

This is where tamper-evident labels are brilliant.

Alan Brown Silver badge

Re: Cable physics

"He had a small engraver/printer that slipped over the cable and permanently stamped them."

Those aren't exactly cheap 500+ squid, which is why they're not widespread - and the ones which print onto heatshrink generally mean the tubing needs to be fitted before plugs are crimped on. That's fine in the structured side but not so useful in the patch frame or behind the servers.

Alan Brown Silver badge

Re: Made a rod for my own back...

"like you say the dymo tapes spring apart over time and ping off when the adhesive goes bad."

The standard brother label adhesive does too, but they make three other types of TZ label (laminated lettering so they _can't_ fade) which are bloody useful:

1: Flexible labelling tape (does what it says, good for sticking directly on fatter cables)

2: Strong adhesive: great for cable flags

3: Security tape: makes it bloody obvious when someone's been fiddling ("Someone" kept pulling ID labels off the front of kit because "it looked untidy" - it looked a hell of a lot less untidy than a big white checkerboard pattern when these ones got pulled off.)

Staedtler lumocolour pens work pretty well on most cat5/6/fibre, as (surprisingly) does a ballpoint pen.

Alan Brown Silver badge

Re: Labels

"They were paying massive fines for not maintaining uptime."

And I bet they weren't willing to pay you 10% of those fines because it was 5 times what you used to be paid.

Alan Brown Silver badge

Re: Labels

"Probably as a non techie, they are filed straight into the watepaper basket/shredder."

At which point you get to charge like a wounded elephant. When they complain, you tell 'em to take it up with whoever threw the documentation out.

I've done this on a couple of occasions. After the second time around that person no longer worked for the company.

First successful Hyperloop test module hits 100mph in four seconds

Alan Brown Silver badge

Ummmmm

"Shifting cargo is going to be the first stage of Hyperloop One's plans"

The only economic way of moving cargo is pack once, repack never.

That means they need to be able to carry "normal" seafreight containers - NOT repacking those contents into airline ones.

I've been saying this for a while. The proposed tubes are too small in diameter (not the prototype ones in the video - those are even smaller than the current proposed finished product diameter)

Google kneecaps payday loan ads

Alan Brown Silver badge

Re: Shame not illegal on TV adverts too

> Have others noticed some of those short term loan adverts on UK TV quoting interest rates sometimes as high as 1500% APR (no I didn't mistype that).

I saw one which had APR at 43,000% (I had to rewind the DVR and double check that on because it seemed so completely unbelieveable)

It seems that as long as sharks register and post their rates, they're legal.

Don't split Openreach, says BT, and we'll splash BEELLIONS on broadband and 4G

Alan Brown Silver badge

Re: Something needs to change - shit service from the monopoly

"As opposed to the kind of "fuck you, we can't make a profit by selling to you" service that only an open market can sink to, you mean?"

An open market will always have _someone_ willing to sell to you - witness the various companies which have setup to offer rural broadband in the UK - only to find that BT swoops in on the areas, declaring they're profitable after all and undercut the competition.

If you're describing the USA situation you need to be aware that most telcos in the USA have legislated local monopolies _without_ a universal service obligation, thanks to 30 years of bungs being slipped to the Public Utilities Commissions. http://www.alternet.org/story/148397/how_the_phone_companies_are_screwing_america%3A_the_$320_billion_broadband_rip-off

Alan Brown Silver badge

Re: Full Of What Makes The Grass Grow Green In Texas

Why? Because BT slips them a bung.

There, fixed that for you.

Alan Brown Silver badge

Re: I would give them "regulatory certainty"

Simple solution:

Given ongoing lack of performance and given the money already ploughed in.

Any further broadband funding is contingent on the full separation of BT and Openreach (This is how New Zealand achieved it)

The issue at hand is actually a commerce one. Ofcom cannot and will not deal with an abusive monopoly. The competition commission needs to take action.

Can ad biz’s LEAN avert ADPOCALYPSE?

Alan Brown Silver badge

Re: LEAN?

"I've sat there and watched as my ad blocker counts up in the hundreds for blocked scripts whilst trying to read an article on some sites."

Why do ads need to run any scripts? Why should they be allowed to?

Serious question.

Small broadband firms aren't fussed about getting access to BT's ducts and poles

Alan Brown Silver badge

"It is cheaper to build from scratch than to use bt ancient ducts and poles. the red tape, the time wasted and the excess charges make it un economic."

Only because BT make it that way.

Look to New Zealand to see what happens when the telco and the lineso get split up and the handbrake on contact with "externals" gets removed.

Google-backed Yieldify has acquired IP from ‘world’s biggest patent troll’

Alan Brown Silver badge

"The examples they gave:"

Look suspiciously like the reasons why people install adblocks.

Alan Brown Silver badge

Re: Bought for offense or defense ?

"Google is seemingly helping the tech community at large deal with a sticky problem with companies that collect and sit on patents with the sole objective of blackmail. That's what a patent troll does"

Google is large enough to _buy_ most of the patent trolls and shut them down. The hard part would be insuring that the people behind trolling operations can't simply start acquiring new patents with that money and trolling with those instead.

The whole mess is falling apart. The Australians are correct in their recommendations wrt allowable patents /copyright duration and international cartels but these recommendations will never be allowed to happen.

Nest's bricking of Revolv serves as wake-up call to industry

Alan Brown Silver badge

Re: IoT?

"By networking it, they can have one network connection to a breaker"

Actually it tends to be one network connection to the bank of breakers and some form of CAN strung between them all.

Official: Microsoft's 'Get Windows 10' nagware to vanish from PCs in July

Alan Brown Silver badge

Re: Timing?

"hordes of teenage Mr Fixits who knew enough to help out users when they were baffled, thus boosting their egos and social status."

As one of those (and someone who made quite a bit of money supporting Windows), I always made it clear to my customers that MS software was full of deficiencies and that there were alternatives - which either cost more (Macs "Just worked" in those days) or demanded more knowledge (Linux).

Most of them stuck with Windows and almost all stayed as my customers. Giving them a bunch of HOWTOs ensured that for the most part they didn't need to call on me for minor stuff (although I had one who would call for help every time her husband minimized her programs - this was solved after a discussion with both of them. He ended up with his own computer)

People stick with what they know and they choose what they know due to advertising and what everyone else they know is already running.

It's the same reason people kept buying British Leyland products after the late 1960s when it was clear the cars were crap designs put together badly by a crap workforce - even when "japanese" cars built in towns just down the road (sunderland and suchlike) were far superior products and the workforce was motivated to do a good job of putting them together.

Alan Brown Silver badge

Re: Serious question

"Can you provide proof that all the spyware always obeys those spyware settings? Proof that those settings won't be "accidentally" (honest!) re-set (again) when you're not looking? "

I never take anything for granted. There's software around which will automagically check and _ensure_ that the spyware stays disabled.

Alan Brown Silver badge

Re: Back in the real world

"The software that came with both DTV capture devices was incompatible with W10"

I'll buy the devices. They tend to run happily on every flavour of linux. :p

Alan Brown Silver badge

"Watch as shortly after they release a patch to kill off pirated versions of earlier operating systems and getting them to pay (full price) to play again. Well now you have to pay, we even would have let you use 10 for free, you turned that down, "

I encountered an office full of pirated W7 installations in Outer Bumfuckistan when there in January. One of them ended up being (accidentally - user clicked on yes) upgraded to W10 - the download took 6 days, even in the largest city in the country. It refused to validate because the W7 license was pirated.

On the bright side it offered to sell a genuine license for $20

Alan Brown Silver badge

Re: Serious question

"All things considered, is Windows 10 worse than Vista?"

Actually no. It even runs reasonably well on old hardware which struggled with XP

The spyware settings can be disabled with a bit of work.

That said, Lubuntu runs better.