Re: We had the inverse issue
I had one of those.
The MGR was the person who controlled the licenses for the software involved.
MGR: "Why can't you implement Project Nowin?"
Me: "Because we don't have the proper license to do it the quick way. Will you authorize a license or do you want me to do it the [days] long way?" [a day elapses]
MGR: "Let's call the vendor"
V: "Does this guy know what he's doing?"
Me: "The message from the software is in clear English. We don't have the proper license." [a day elapses]
V: "You need a different license." [ a day elapses]
Mgr: "We have two different licenses for this? Who is responsible? Who made that decision?"
Me: [In head: You did of course, you extremely annoying waste of space]
Me [in real life]: "A legacy decision from before the time I joined the department. No-one remembers making that decision or why. Do you have a license for me? We no longer have the time left to implement Project Nowin the long way." [etc]