Okay, AI chatbots - so how would this work out ?
I had my FTTH line snagged by the local farmer's tractor - don't ask me how but apparently it had been installed a bit low on the pole across the street.
The line was intact, but it was on the ground. So I still had my connection, but the line was on the ground.
I had to explain three times to the helpdesk drone before he got the message. The line is intact, yes, but it is physically on the ground. Please come and hang it back up again.
I even got a visit from an actualy supervisor (yes, in person) who came to check on the situation.
Didn't make any difference though, they left it on the ground until some vehicle passed and wrecked it a month later. Oh, then they were there in two days to redo the whole installation.
So how could I explain this to an AI bot when actual humans took an hour to understand and then still didn't do anything until the line was actually physically cut ?