"Our service helps overcome these issues"
Could someone please explain to me how capturing the MAC and IP addresses of the stuff I use in the privacy of my own house is going to overcome any issues whatsoever ?
I am well aware that any service provider likely has this capability - after all you're paying it to provide you with connectivity, so it obviously has the means to manage that connectivity. And that includes knowing what you connect to its service. Fine.
Except that, I can have a WiFi printer that the rest of computers can use. That printer is not going on the Internet, cannot be used from the Internet, and my computers using it do not send anything over the Internet to get to it to print. So why should my provider grab that address and what can it do with said address to "overcome these issues" ?
Apart from being able to tell me what I have connected to my network, I don't see how any provider can optimize anything at all with that information. And I'm not saying my provider is selling that info, I don't think so, honestly.
So what good it is to have that info ?