@AC 26th 14:09
"I'm sure that when the next Microsoft product gets rolled out at great expense and inconvenience, the "training and development" costs are brushed aside as "a necessary expense". Meanwhile..."
Ah bless your deluded little assumption, there is no training and development costs brushed aside just because there is no training and development full stop. Office 2007 is the only upgrade even remotely happening at the moment and that's only being given to people who already know how to use it. It'll be years before they consider an OS upgrade and even then they'll look at the cost and then decide not to, don't forget I did say public sector, do you think that automatically equates to bucket loads of cash (if your answer is yes then please self certify and book yourself into the nearest funny farm).
"But then Microsoft training comes for free and doesn't count as training, does it?"
Bless your little cotton socks again, continuous microsoft training for free!!?!! Not on this planet, but please let me know how to get to yours cause I'd love some free training that I don't have to develop and deliver for once.
Prehaps this is why Linux isn't doign to well, beacuse people like you are banging the drum for open source and clearly haven't a clue.