userbase
My mum is hardly a self-obsessed Web 2.0 type.
Posts by Matthew Weekes
10 publicly visible posts • joined 4 Apr 2007
Facebook price tag drops (another) $3.5bn
Jacqui Smith ecstatically ignores more scientific advice
You did what? The trials of supporting remote users
Tuesday 10th February 2009 18:34 GMT 
Gateway Support
Back when Gateway were actually selling computers worth owning their support was in meltdown so they started doing a kind of group support call where people with similar problems were allowed to listen to the calls before them in the queue. I guess the idea is that you magically find your solution from the last guy without the support monkey even needing to speak to you.
So I'm trying to get a replacement mobo going and I'm listening to the guy a few places before me in the queue trying to get an additional harddisk installed. The operator had spent 20 mins or so taking him through opening the case,, moving the cdrom cage out of the way, fitting the drive, screwing it in etc. He moved onto IDE cables and jumper settings;
Gateway: So with the IDE cable in place on both the motherboard and in the back of the drive, place the jumper on the back of the hard drive on the leftmost set of pins, marked "slave".
User: OK
Gateway: Now replace the lid, do up the large screw at the rear of the case and turn on the PC!
User: It's already turned on.
Gateway: ...
Everyone else listening to the call: PMSL
Third-gen Apple iPhone in development?
BitTorrent net meltdown delayed
Forth Bridge painters to down brushes in 2012
Fancy a nuclear power station in your backyard?
Thursday 24th May 2007 10:34 GMT
Not in My BN1
Hilarious. We've been trying to build a stadium in Brighton for ten years and a waste incinerator for seven with no success past the blueprints. I can't wait to see the truly legendary outpouring of NIMBYism that will ensue when they tell everyone they're sticking a four stack, twin-turbine, uranium-235 powered fission reactor on Shoreham beach.
'Cops help kill 32 Students', claims furious blogger
Why I won't buy a Dell next time
Wednesday 4th April 2007 18:33 GMT
Miserable sod
I stopped reading the article when he levelled a whinge at Dell because his door buzzer doesn't work. Let alone the other nothing complaints. Linux doesn't work properly? Diddums. Vista doesn't work properly because drivers aren't ready? Blame the manufacturers, not Dell.
Please header any future articles by this whinging, self-pitying tool with a picture of a large turd so that I can easily identify and avoid wasting my time reading them.
Biting the hand that feeds IT
