"web ok, anything else = fail"
Hah - someone read my complaint post! Well, that's something.
It's definetly better since Saturday...I seem to have FTP etc back. Web has been slow a little, but it's all useable.
We've been with Tiscali for..3 years I think. First at my mothers on 512k, now here on 2mb. In all that time, as I'm sure I said in the post - we've had maybe 3 "tedious enough to be annoying issues". It's just annoying that it takes so long to get anything actioned.
The MK forum team do a good job..I'd much rather deal with them than pay to talk to someone I can't understand, who has no real knowledge of their system/windows/computers (or so it feels last time I spoke to India about a problem).
It's just a shame they're not given more powers to act as "full blown" helpdesk staff. They've always been able to assist in the issues and raise them to a level where the ineffective Tiscali management sit up and do something.
Biting the hand that feeds IT
