I used to work for a company that made image-processing inspection equipment.
OK, another anecdote from the same company.
We'd put some kit into a frozen-foods company in Grimsby. It had been a long hard slog to get the sale, but we'd got there in the end. They'd even made a special TV advert about how this particular product had been "carefully selected" to give you the plumpest, nicest, etc. Specially selected by code I wrote, that was. Anyway, I digress...
We got a phone call form them one morning - the machine was broken. Nothing workd - it was just throwing air around like it was going out of fashion. I went through the over-the-phone diagnostics with the guy on site, and there was clearly something wrong with the unit's vision - it couldn't even see the alignment target, let alone get any use out of it.
So I agreed to drive to site to fix it. A quick mental calculation later, and I told the customer I'd be with him in four hours. "That's not bloody good enough" was the swift retort. I had to explain to him that, even if I disregarded speed limits and left within the next half-hour, four hours was what it was going to take, and if he wanted me before then, he'd need to charter a helicopter. He calmed down a little then.
So I got to site. I went through the usual high-care routines for site access - this was frozen fish, so there was a bit more than some other sites. And they took me to the machine.
The machine had been installed in a chiller - that runs at approx -4C. The product remains frozen throughout, and there is enough time for processing. The machine - an optical sorter, remember - was made from stainless, and so would soak down to that temperature. And then they used a hot hose to wash down the whole line between shifts.
I walked into the chiller and decided I couldn't set the alignment, on the grounds that I couldn't actually find the machine in all that fog...
Vic.