* Posts by Scott Williams

1 publicly visible post • joined 3 Nov 2007

Confused BBC tech chief: Only 600 Linux users visit our website

Scott Williams
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Write to us if you really want Linux support!

I run web analytics for one of the larger government websites (c11 million visitors per year), I'm sorry to say our figures largely back the BBC's; looking at our figures for the current month 0.29% report as Linux 0.02% SunOS and 3.56% MacOS and 0.63% Other OS's (PSP's, Symbian, Wii, Unknown etc.) leaving 95.95% in the windows camp.

The sad truth is we have more Windows 95 users than Linux users, in fact we have more Windows ME users than Linux ones; it's very hard to make a business case to management for anything that ignores 95.95% of your users - whatever the actual number of users in question is. It took three years to get the budget for a Mac, and a machines that run 95, 98, 2000 and ME to properly test on!

The reality is that we respond better to emailed or written complaints about the web services than anything else (those stats get reported to government, platform usage stats don't. We also report on complaints resolved, and can apply for project grants to fix problems out of normal scope). But we receive more e-mails from grannies running 95 than disaffected Linux users; so get writing to us or get over it!