Try a little critical thinking
Mr Isaac says a man delivered a water damaged laptop for repair. Noddy's guide to dealing with something like this:
1) Do not under any circumstances touch the laptop until
2) Get the user to demonstrate the fault
3) Document the extent of the faults and what actions you are offering towards repair. Get this signed because without it the customer WILL say you broke it.
4) GET PAID - even if this is just a deposit. Do not waste any of your time unless there is money.
5) Make damn sure that you can identify the customer. The laptop could be stolen and you WILL need to prove to the police that you are not trading in stolen goods. When you return the laptop you must be certain that you are giving it to the right person so you will not get sued for giving it to someone else. This goes double if you are legally blind (like Mr Isaac).
6) Image the hard drive. The data on that drive could easily be worth more than your shop. Take every opportunity to not get sued for loss of any of that data.
Now for the first list of smells:
*) Mr Isaac says he did (3) - where is Hunter's signature?
*) Mr Isaac said he did not get paid.
*) Mr Isaac says he cannot identify the man who left the laptop.
*) Mr Isaac says found evidence of a crime. He is not clear on what the crime was, how he knew it was evidence of a crime and how he found it among 128,755 emails.
*) Several hard disks with Hunter's emails have turned up with modifications made after Mr Isaac received the laptop.
Everything about this story stinks. Every journalist capable of minimal fact checking did not run with this story. The lack of covfefe indicates something going right.