Truly the Best
Anglian Water are great. Some muppets cut through the mains several streets away. I had no way of knowing this, until they (AW) phoned me to tell me there was problem. It was a robo woman but wow, that is customer service. I got another call with estimates of when they expected things to return to normal and safety instructions to flush the pipes before drinking. They came in well before the estimate. I wish all companies would treat their paying customers like this. I bet they save a fortune on people ringing them to ask what's happening. All for the cost of a robotic phone call.
Biting the hand that feeds IT
