"I do not see why this service would be considered 'unethical'"
For me, it's not that he's acting as a middleman, that's something I can see me having to do if a friend came to me with a ransomware problem. It's that he's pretending that he's cracking the encryption himself, and then he's putting a massive price hike on top. If he was being up front with his customers then I personally wouldn't have a problem with it.
Biting the hand that feeds IT
