IPS
I travelled shortly after the automated passport scanners were deployed, and the experience was a bit crap. It failed to scan one friend's passport completely, so he had to join the queue for a regular inspection. Another friend was wearing a beanie (we were going snowboarding) so he had to remove that so his features could be scanned, he'd forgotten his shades were over the beanie, they went flying into the booth, so he bent down to pick them up, at which point the glass doors closed on his head. My passport scanned, I entered the booth area, and then didn't know what to do, as the screen hadn't popped up any instructions, being a bit slow.
So I'm a little skeptical some AI driven system is going to perform well enough to not annoy passengers.
Biting the hand that feeds IT
