Re: Oh so familiar
It definitely is.
In a former company I was at, the internet services were turned off rather suddenly one day. My boss blamed me for not checking the routers, etc., and I told him everything was fine.
He said "Call AT&T and find out what's going on. Yeah I know... AT&T, but anyway I called. After waiting a few minutes on the phone, the representative tells me that the services will work fine if you pay your bill!
Oops!
The boss didn't say a word and the next day we were up and running again.