Oh so familiar
Small company, director using card in their name for things (instead of a company registered card) .. cue some payment renewals due while director away on holiday (non automatic renewals, needed confirmation) .. and even better the director had used personal email on that site instead of company one, so person managing their email whilst on holiday was not seeing the messages.
An embarrassed phone call from said director later that day! .. and a change in policy so company card used and special email created that several "high up" people in company had access to that was to be used for all payments.