Re: How long before ...
This also is the case for usability. Until something has been tried with a few real users you have absolutely no idea whether you've got it right or not. Until the people who think the monitor is the computer and switch it off when they go home, but leave the computer on - or who tell you that the email isn't working when they have a BSOD have tried it, it hasn't had real life testing.
Biting the hand that feeds IT
