Re: New???
I had a sustained period (Months) of getting severe packetloss and latency during peak times. Usable bandwidth varied from 15-40mbps on a 150mbps service during peak times.
Eventually I moved to A&A, who you can see are currently posting daily updates on their hunt for 0.05% packetloss on their talktalk backhaul. https://aastatus.net/apost.cgi?incident=2401
I have a more expensive and capped service as a result of the mood, but the connection is fast and stable