Re: Please add BT to your list
Can't remember which distributor it was but I remember calling them one day and being put through several levels of hell before being put into a queue.
You are number 19 in the queue please hold, your call is important to us.
Musak
You are number 18 in the queue please hold, your call is important to us.
Musak
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Many minutes later.
You are number 1 in the queue please hold, your call is important to us.
Musak
Thankyou for calling X, our offices are now closed, our opening times are xxx - xxx
With the opening times plainly showing that all of the people in the queue had been holding to hear that the offices were closed.
I wouldn't be surprised if it was a premium number..