Please add BT to your list
Must be 25 years ago I was IT manager at a large US company and at that time we were supplying ISDN lines to "home workers". When we had a problem I tried to contact BT and ended up with an auto attendant, it wanted to know if it was business or residential, then various options about bills and installations, went through more options than I've ever had in an AA before or since, the final option was to complain about ISDN, selected the option and I got the number unobtainable tone. I tried again to make sure I hadn't made a mistake, exactly the same.
So I would be grateful if you could dial BT customer support periodically and choose random options in the AA until it gets to a real person and then play them some hold music that repeats every 4 bars and then hang up.
Biting the hand that feeds IT
