Ah yes indeed.
I work with "VIPs" in gubment circles and let me assure you that they are never, ever, ever at fault no matter what stupidity they commit. Regardless of whether its user error or lack of technical awareness (as they never, ever, ever see the need to engage with training), it's always the IT that is faulty, even when they are found trying to use a mouse upside down...
"You should have better designed mice! These are clearly not fit for purpose! Why is IT so crap?!"
Biting the hand that feeds IT
