Another Pinkwash
Firstly - the 'vulnerability' was not closed within 30 minutes after they became aware of it on Saturday - the 16th was Tuesday. Both the SUPPORT and FEEDBACK functions were open for over a week - scrolling through feedback included comments about members including 'inappropriate emailing' and 'Abusive behaviour'
As for them bleating about why no one told them it was wide open before going public - I'm sure a couple of people would have loved to give them a heads up. Sadly their policy of banning anyone who criticises either their customer service or site functionality appears to have come back and bitten them on the backside.