MFA
I suspect some people are beginning to think that MFA should actually stand for Microsoft Fuck All - because that's all its SLA is worth!
In a touching show of solidarity with its Exchange Online cousin, Microsoft’s Azure Multi-Factor Authentication (MFA) service has fallen over and is struggling to get back up. Again. If Microsoft hasn’t developed an AI bot capable of filling its social media orifices with apologies yet, then it is surely only a matter of time …
So, the site I'm working with are not huge, they only spend just over £1275 pm on Office 365, however now it's been up and down over three days. Either the MFA isn't working or outlook isn't connecting or both. Ironically I was told by Microsoft to remove the MFA from the admin account so I could reset the other accounts, which I couldn't anyway as I couldn't login.
Main reason we went for the MFA was because some bot guessed some user passwords and their accounts were sending out some lovely bit mining software. In this day and age of GDPR where you need everything as secure as possible I don't want to keep telling our GDPR officer, oh yes one of our accounts was compromised again.
I've emailed Microsoft too, as surely by now us poor saps that are stuck on their products deserve some kind of compensation for this grief.