Ooops. Oh, well, what do you expect? Different hospitals use different software for their systems, different GP's use different software to hospitals and other GP's and we are all wondering whats going on.
Not a clue between IT departments between CCG's and hospital trusts. I have an NHS email, and because I now work in a different CCG area and hospital, they are having a bit of trouble moving it over. Dont ask me why, I dont know (or care). So if something as simple as that gets a bit screwed up, lord knows what the rest of it is like.
As a bit of a side mission, I used to work in a GP surgery and a patient wanted to register with us rather than their current GP in the same CCG, so I put it on the system, a few whirrs and clicks later, computer said no. So I decided to just register them as a new patient, which worked. For 3 days. Then alot of faff and crap later the CCG said that they cant be registered as new patients. OK, they are registered with another GP, so they went off and did some stuff, and asked for ID, proof of address etc, which I scanned and emailed.
They get back to me (eventually) and said its all done. Which it wasnt. Computer had strop and said patient not registered. Long story short, they did get registered. 3 weeks later BUT theres the GP2GP thingy which should have transferred the patient data "automagically(TM)" but didnt. I couldnt be bothered to ask why it didnt happen, but an IT droog told me its to do with the registration, reregistration, re-reregistration and whatever else happened to get them registered with the new GP, so all the data had to be manually transferred. Ah, the joys of IT in the NHS (or lack of it)