Re: Back in my day
Training is too good for them... Or too dangerous.
I had one engineer turn up because my hard drive was making "funny" noises when the PC was turned off (the heads clanging against the platter as they "landed".
He promptly removed the drive and opened it up! He then removed the particla filter, claiming that was the culprit, clappering against the platters as they slowed down. He then screwed it all back together.
I pointed out, that you shouldn't take a drive apart outside of a clean room. He said no problem, they had dismantled hard drives on the training course and the trainer even had one with a clear perspect cover, so you could see it working! :-D
Of course, the drive started to serious numbers of bad sectors after that.
I tried explaining to my boss... Yes, but he had to open up the PC to get the drive out. No, he opened the drive. Yes, of course, he had to remove the drive. Not remove open, dismantled, exposed the platters to the air! SH1T!
A quick call to the maintenance company and he had the same conversation again, taking on my part this time... Followed by apologies and an express packet with a new HDD in it!
This was the same engineer that decided the best way to repair a bubble jet printer wasn't to replace the broken purge unit (for removing air from the pipe between the resevoir and the head), but to remove the tube from the head and suck on it to geet rid of the air... Then promptly spitting a mouthful of ink all over the personnel manager's desk and running to the toilet to clean his mouth out! The PM just looked at me and said, "he never, EVER, sets foot in this building again!"