Software Asset Management HAHAHAHAHA
What total nonsense. Service Now say this rubbish with every release. Service Now cannot do Software Asset Management. Claims like these just cause good SAM professionals a headache when they have to explain to senior leadership that this piece of *#£$ ITSM tool cannot be used for Software Asset Management.
No ITSM tool can do SAM, not a single one. Period.
Service Now discovery is pure $&#% too!