The indisputable twitter shouting useless performance.
Royal Bank of Scotland website goes TITSUP*
Users who bank online with the Royal Bank of Scotland are having a tough time logging in this morning. Over 80 people have reported issues with online banking, payment cards and the website since around 0909 UTC on the site downdetector.com. RBS users last experienced downtime just one month ago. For some of the Twitterati, …
COMMENTS
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Tuesday 21st November 2017 12:40 GMT colinb
Re: This seems to happen so often...
Macro, think Bot is the cool term now.
It would be fairly trivial to write a sarky one.
- Whitelist some companies,
- generate some Puns
- check Downdetector
- find a match
- search twitter for say RBS down
- some filtering for swearing and sentiment analysis add in some past down events,
Article done.
Profit ...or not.
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Tuesday 21st November 2017 12:52 GMT Anonymous Coward
Re: This seems to happen so often...
True, but I refer you to an earlier article today suggesting self employed (and by extension bots) are trying to do jobs they are not expert at, and reduce productivity...
Albeit, even a hardened, veteran, coffee drinking, up-all-nigh pro journo from El-Reg would not have had to work too hard for this story!
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Tuesday 21st November 2017 13:29 GMT macjules
Re: This seems to happen so often...
"Macro, think Bot"?
Pfft
Augmented Reality, as in: "There is nothing at all wrong with our website. If you were using our App you would see that everything is just fine"
(User looks at his/her desktop screen via RBS AR app and sees no Error 500 message)
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Tuesday 21st November 2017 12:13 GMT FuzzyWuzzys
Re: RBS?
You see the morons at the top see that "Oh the company is losing money, eh? Better scale back operations. Start making people redundant and offshore all the IT."
They never make the connection that the company is shite, so people leave, thus taking their business, the bank/company starts losing profit, they scale back to cut costs and the whole cycle begins again....
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Tuesday 21st November 2017 13:06 GMT Mad Mike
Re: RBS?
No, no. Fred Goodwin did it another way. He simply leveraged the bank to a stupid extent and then purchased a load of sub-prime (ABN AMRO). Cue huge losses and writedowns etc.etc. Then, the next lot implemented the cut, lose customers, cut again, loose customers again, cut again cycle.
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Tuesday 21st November 2017 14:46 GMT Velv
Re: RBS?
“Fred Goodwin did it another way. He simply leveraged the bank to a stupid extent and then purchased a load of sub-prime (ABN AMRO). ”
Shows how little you know. RBS was not leveraged, it bought the sub-prime ABN-AMRO with 10Bn cash. The problem was then not having any “savings in the bank” when hard times hit.
If RBS had not bought ABN AMRO and Barclays had won the deal, when the crash hit Alistair Darling would have been asking Fred Goodwin to bail out Barclays in the same way he asked Lloyds to bail out Halifax Bank of Scotland. There would have been no under the table Qatari rescue of Barclays.
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Tuesday 21st November 2017 12:33 GMT Tim99
"New Technology"
Because I am old, I remember what banking was like before it was improved. Bankers called it It "The three threes" - Borrow money at 3%, lend it at 3% more, and be on the golf course after 3 o'clock.
We were told that ATMs would make everything more convenient, faster, more efficient and cheaper; and our charges would come down. They lied.
We were then told that going on-line would make everything more convenient, faster, more efficient and cheaper; and our charges would come down. They lied.
Originally banking required lots of staff, paper, ledgers and competence - It worked. Then it required a few less staff, who knew how to use 3270 terminals - It still worked pretty reliably.
Now that everything is electronic, and IT is the core of the banking business, how come that all of them are unreliable and incompetent? Oh, that's right they are friends of whomsoever is in government, and are "Too big to fail".
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Tuesday 21st November 2017 13:13 GMT Muscleguy
Re: "New Technology"
It has been proven that the more abstract a transaction is the harder it is for us mere humans to appreciate the value of it. This is why the banks are so hot for phone apps, touch pay, phone pay etc. etc. Handing over physical money and getting change for it in comparison is absent when paying by card etc.
Banks like this because it results in people going overdrawn, exceeding their credit limits or just maxxing out their cards meaning they get new cards and go again etc. This makes money for the banks. They hate prudent people who keep their accounts in credit, pay off their cards, put off buying things until they have the money etc.
I refuse to use touch pay primarily because they keep increasing the max amount per transaction and the number of uses before you have to put your pin in. Which means if someone lifts my cards the amount they can get is significant all without knowing the pin. However the first time you use a card for touch pay you have to put your pin in. If I never do it my cards cannot be used without the pin.
I don't use banking or payment apps on my phone because my phone is not secure as those miscreants getting replacement sims and cloning phones by blagging on the phone without any of the security questions answered makes phones inherently insecure.
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Tuesday 21st November 2017 23:59 GMT Anonymous Coward
Re: Contactless payment
Unfortunately, you don’t have to enter your PIN the first time you use contactless payment. This took me rather by surprise when I had to pay a small bill and the receptionist had one of those awkward EPOS terminals on their side of the counter which they had to enter the value into. Expecting to have to enter my PIN it was a bit of a shock to discover that they had tapped my card for contactless payment and it worked, without requiring my PIN.
I think the banks have been somewhat sneaky in that although their wording suggests that you have to authorise the first contactless payment, it seems that just having made a normal Chip and PIN payment previously is enough to have activated contactless payment, even if you don’t want to use it, which is annoying.
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Tuesday 21st November 2017 18:29 GMT Daggerchild
Throat clearing before a good scream.
So I take it this is the DDoS merchants displaying their wares and prices before Black Friday's blackouts.
Mobile phone companies may want to think about private peering with banks, and banks may want to think about processing that traffic separately from the rest of the Internet.
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Saturday 2nd December 2017 23:22 GMT Mandoscottie
at least they have local branches in times of need......
Just as well they have plenty of local branches to use when this sorta crap happens.....huh.....oh wait.......
http://www.bbc.co.uk/news/business-42192641
Tossers, only slightly better than our other tosspots, BOS.
Flipped both the bird couple years back, moved to Nationwide BS....good god what a difference on all levels :)