Yes well if people insist on signing up with the cheapest, nastiest ISP they can find (e.g. DODO) of course they're going to run into trouble.
Woeful NBN services attract ACCC's attention
The Australian Competition and Consumer Commission (ACCC) has opened an inquiry into whether it needs to intervene in the National Broadband Network's (NBN's) service standards. The decision follows sustained and growing complaints over a range of service problems, chiefly connection delays, fault repairs, and over-contended …
COMMENTS
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Thursday 2nd November 2017 22:38 GMT mathew42
Re: You may be suprised
While the ACCC decision has had significant impact, RSPs choosing to offer unlimited plans is the significant cause of congestion. The tragedy of the commons has been known since the 1800s.
Your mate on Dodo is simply lucky, but that could change very quickly if a few heavy users join his PoI. A couple of short posts naming the PoI and claiming good performance should achieve this..
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Friday 3rd November 2017 02:44 GMT Robert Heffernan
Re: You may be suprised
Unlimited plans aren't the source of congestion. Data limits are a construct designed to take the focus off the fact they the ISPs, Wholesalers, NBN, etc do not have enough bandwidth to supply their clients needs and to provide a way to charge clients more for using their connections.
The easy way for this to be mitigated is to monitor the backbone, see which links routinely see traffic above a specific threshold and then add more capacity to that link via upgrading the gear on either end of the link to higher speeds, or by aggregating more parallel links.
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Sunday 5th November 2017 11:45 GMT mathew42
Re: You may be suprised
> Unlimited plans aren't the source of congestion.
If a world without constraints that is the case, but we are in a real world.
> Data limits are a construct designed to take the focus off the fact they the ISPs, Wholesalers, NBN, etc do not have enough bandwidth to supply their clients needs and to provide a way to charge clients more for using their connections.
This might surprise you, but it actually costs money to run an ISP. $100 including GST is a common pricing for an unlimited 100Mbps plan. NBNCo charge $38 AVC and ~$14/Mbps in CVC.(excluding GST) Considering just the NBNCo Wholesale charges, purchasing more than 5Mbps of CVC (inc. GST) will cause the RSP to lose money. We know the majority of RSPs allocate only 1Mbps per user. I very much doubt that you are willing to pay double or more for better performance. If you were then you would move to an RSP with quotas.
Quotas provide a very fair and reasonable way of controlling congestion. If you are downloading large amounts of data then you pay more to cover the increase in RSP costs. Off-peak quotas provide an incentive to schedule downloads to a quieter time, reducing the RSP's costs. If you download more than average then other customers of the RSP are subsiding you. If you download less, then you are subsidising the heavy downloaders who are causing poor performance in the weeknds.
Other utilities tend to charge for usage. The exception to this is mobile phone plans, but the terms and conditions are interesting. Consider amaysim which 'Unreasonable Use' states Leaving a call connection open for purposes unrelated to making a call, or while in an unattended state for a prolonged period of time eg. as a baby monitor. Are you sure you want to head down that path?
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Friday 3rd November 2017 09:51 GMT JJKing
The top head(s) should roll for this mess.
Considering the size of the fibre pipe to the effing Node and the number of users crammed onto them, bandwidth issues are not surprising, however the inquiry is not about this. It is about NBN's inability to reliably connect users to THEIR infrastructure. 457 Visa Man is a joke.