Global Switch suffers uptime blips at London Docklands DC Irritated customers of data centre operators Global Switch are complaining about repeated power outages at the firm’s London Docklands data centre. Sources tell The Register that the Global Switch 2 data centre has had an outage twice in two weeks, something which appears to be borne out by reports from other news sites. …
Note that in August/September last year they had similar issue as well, with 2 outages in about 2 weeks period. They had an audit conducted by Schneider Electric with findings they claimed to have been fixed.
As per my organisation 4 outages in 9 months is too much and getting us in to trouble with our customers. We have decided to migrate as much services we can to one of the other London DCs, we stopped trusting this site.
Yesterdays outage RFO:
At approx 15:30, the LON E building at Global Switch was affected by an external event on the National Grid causing an emergency mode start on power station H.
During emergency mode, the DRUPS failed to support the load and went off line resulting in a break to customer A and B supply.
Full RFO to follow.
We did a full report on the outages of last year, requested by a client of theirs. We found fundamental issues with their maintenance regime and I wouldn't be surprised if they've been unable to fix them because that would need a complete change of governance. Apparently, no other auditor picked them up, which is concerning!
6th floor has also been down twice in the last week....
Last update was:
Power Station H remains on Utility Mains providing unconditioned power, Engineers continue to work on completing repairs and testing post the bearing replacement. Once this unit is ready to be brought online thus enabling N+1 with the power station Global Switch will look to revert to normal mode and supply conditioned power. Global Switch have also indicated a further DRUPS unit is being removed from site and sent to a UK Engineering firm for repairs and once re-introduced this will enable N+2.
That's right - currently unconditioned mains power is running 1 half of the site ... seriously - WTF .. !!!
Anon - obviously ....
Oh well, the terrorists know what building to fly/fire a few RPG's into then to create maximum disruption?
I ws working for a business continuation company (DR and Offices etc) from 1998 to 2003.
One day I was trying to get a Media Company to move at least one of their DC's from next door to Heathrow and their backup DC in Canary Wharf on a certain September day in 2001. They were dead set against it until...
They moved their Dockland DC to Warrington less than 3 months later.
A multi story block is about the last place I'd want to put a DC. The only multi-story DC I'd consider is where everything is underground. Yes, I'm risk averse.
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