Rackspace goes TITSUP in global outage outrage Rackspace was hit by a major worldwide outage this morning, which appeared to last for nearly three hours. According to the firm's service status page, engineers became aware of an issue affecting multiple cloud services and ticketing in all regions at 11am GMT. The firm later identified the root cause of the networking …
In a previous life a charity I worked for had their websites etc with Rackspace, on a dedicated server and paid handsomely for it.
Rackspace, continually, asked if I wanted to move to the cloud. It'd be cheaper etc. I declined every time. When I left under bad terms, I think my assistant/back stabber continued that process. And I'm happy to report that right now, while the Rackspace Cloud is crashing and burning, the charity's websites are still up and going strong.
Pity.
"So the charity made more during the 3 hours outage than it would have saved over all that time on the cheaper cloud plan? I'm glad you don't manage my finances.."
The type of charity I worked for exists as a charity in order to not pay taxes. They don't really give anything back to the wider community no matter how much they say they do, because their members don't agree with helping or including those from various parts of society they deem "common".
I can't say any more than that, otherwise I would give the name of the charity away and you can all see how that would end.
So the charity made more during the 3 hours outage than it would have saved over all that time on the cheaper cloud plan? I'm glad you don't manage my finances..
What makes you think the cloud plan was cheaper? In all of the cases I've looked at, it actually works out more expensive than properly managed dedicated hosting (once you've factored in all the RAM/storage/CPU cycles/whatever else they conjure up to charge extra for).
As mentioned by a commenter further down, from the ADX info on the Rackspace website, it seems like Brocade.
"In the event of a Load Balancer failure, the system shall failover to a partner device resulting in less than 30 (thirty) seconds of Load Balancer unavailability" link
'You can use the Dedicated Load Balancer API to manage the following load balancer models. F5 BIG-IP 1600 2000 series, ADX 1000' link
'Organizations can quickly increase performance and port capacity, as well as add advanced features to the Brocade ADX 1000 Series switches, with a simple software license upgrade that supports the “pay-as-yougrow” deployment strategy.'
F5 Server Error: 'Well, this is a bit awkward. This page is undergoing some maintenance and should be back up and running soon. In the mean time, visit support, contact us or return to the home page'
Thanks for the SLA link. Shame that as the cloud load balancers are so cheap that even though we had about 5 affected (which took down our main web sites) the rebate will be pretty insignificant. Will have to scour the agreement to see if any other clauses apply.
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