back to article Greater Manchester cops fined after victim interview vids lost in post

Greater Manchester Police has been fined £150,000 after three DVDs containing footage of interviews with victims of violent or sexual crimes were lost in the post. Cops sent the unencrypted (our emphasis) DVDs to the Serious Crime Analysis Section of the National Crime Agency by recorded delivery but they never arrived. The …

  1. Marc 13

    Until this kind of phuck-up costs someone their pension, the public sector and Pseudo-public sector will not care... its not their money being fined.

    M

    1. Anonymous Coward
      Anonymous Coward

      The sum involved as one tax funded entity fines another tax funded entity is not even a rounding error in the accounts. No individual is censored or directly accountable.

      Make the fine £25K and directly payable by the chief of the GMP or the superintendent of the relevant unit, deducted from wages and this would be meaningful.

      Until then, all we'll hear are noises about lessons being learned.

    2. Cook942

      came here to point this out, no-one actually gets hurt by this fine apart from the funding for that police force, net result they f**k up and receive reduced training and manpower resulting in...... more f**k ups

      1. Jeffrey Nonken

        Same here. The taxpayers get to pay this fine, no lessons learned, business as usual.

    3. leexgx

      Self encrypting USB

      i find it interesting that what 32-64GB Self encrypting USB stick or HDD/SSD USB (ones that have a keypad on device it self) should be mandatory they are idiot proof and norm Certified for storing sensitive data

  2. Goldmember

    £300k in fines over 3 years...

    Jesus... It'd be cheaper to keep someone on staff just to drive around the country and personally deliver sensitive material.

    1. Anonymous Coward
      Anonymous Coward

      Re: £300k in fines over 3 years...

      Dare I say - they have them :-) Having had sensitive documents delivered by police forces for review over several years, OK, just London, it was always delivered by police personnel.

      1. Sir Runcible Spoon

        Re: £300k in fines over 3 years...

        It would be even cheaper just to encrypt the bloody files and send them via email.

        1. deathOfRats
          Black Helicopters

          Re: £300k in fines over 3 years...

          But... ENCRYPTION BAD!!!

  3. Anonymous Coward
    Anonymous Coward

    They also got away with this

    http://www.manchestereveningnews.co.uk/news/greater-manchester-news/trespassers-find-police-videos-987994

    Broke in - false, the doors were wide open

    Found in police station - partly. Some were strewn around the car park

    Tapes wiped - no they weren't

    Anon because I found them.

    1. Anonymous Coward
      Anonymous Coward

      Re: They also got away with this

      I believe you as I know others that do this sort of stuff...

      Maybe, just maybe, the ones that kicked in the doors were y'know, the ones that sprayed the graffiti.

      We tend to call them the homeless, squaters, vandalls or junkies around these parts. Not Urbex people.

  4. Richard Pennington 1

    And the compensation for the victims was ...

    Forgotten?

    1. Your alien overlord - fear me

      Re: And the compensation for the victims was ...

      since the DVDs were lost, the victims names were also lost :-(

  5. Anonymous Coward
    Anonymous Coward

    So basically they've taken budget provided by public taxation to "punish" the police. The only punishment is less policing. So we pay and get punished. Good job, twats.

  6. Anonymous Coward
    Anonymous Coward

    Pass a law that any confidential information that is to be sent in the post must be encrypted and the key sent separately.

    Set this as a criminal offence punishable by up to 2 years jail and a fine for the person who sends it as they are responsible.

    Also include information sent via email or over the internet.

    That might work because these silly fines between themselves do nothing.

    1. Anonymous Coward
      Anonymous Coward

      "Set this as a criminal offence punishable by up to 2 years jail and a fine for the person who sends it as they are responsible."

      So do you fine the postroom?

      Or admin

      Or the computer illiterate copper?

      OR heres a crazy idea....ENCRYPT them whilst being recorded!

      1. Anonymous Coward
        Anonymous Coward

        I see where you are coming from with that and I almost wrote "post" without the "sent"

        The distinction is clear, it is the person sending it and how they send it.

        Sure, they can pass it to the post room but at the end of the day when something is sent there is always a "from" and a "to". Whoever is the "from" is responsible for the encryption regardless of how it gets to the "to"

        Training or employing someone in charge of encryption solves the problem.

        Agreed on the encryption first but then whats to stop them writing the password on the disks?

      2. Doctor Syntax Silver badge

        "Or the computer illiterate copper?"

        Computer literacy doesn't come into it - we've no information on that one way or the other - but what's relevant is that we appear to have someone who doesn't know about a proper chain of custody of evidence. If they hadn't got lost and had been presented in court could he have produced a set of signatures for everyone who handled it in the Royal Mail?

  7. Outer mongolian custard monster from outer space (honest)
    Stop

    Given you can send things protectively marked "secret" or "restricted" via the UK postal service unencrypted (sensitive logs, arch diagrams, designs of secure networks burnt to dvd etc), provided you take the highly secure process of putting it inside a envelope addressed then placed inside a envelope for protection, I am rather unsurprised...

    Flag this as stupid, yes on more than one occasion, but the peon's are ignored and middle managers want to just follow the letter as laid down to them.

    One can hope this leads to the defined rules changing, with minimum strength and ciphers clearly detailed in them.

    1. Sir Runcible Spoon

      If I tried to send a secure network design though such a system I would be keel-hauled, I can only imagine you are referring to government stuff and not the private sector!

      1. Anonymous Coward
        Anonymous Coward

        I think they are referring to the written guidelines/rules about sending 'restricted' data through the mail/courier system. Commercially sensitive information requires independent risk assessment, but the rules are too relaxed given that 'restricted' can mean any of a number of different things. Incidentally, I have been sent a number of highly sensitive commercial documents - which were reclassified as 'restricted' by government in this way.

  8. Potemkine Silver badge

    First, how is it possible that a recorded delivery being lost?

    Second, when Police is fined in UK, who does pay really in the end? Wouldn't that be the taxpayer anyway?

    Third, if there is no other sanction than a collective fine, how one can expect that individual responsibilities are fully assumed?

    1. Your alien overlord - fear me

      I've had numerous things 'lost' by both recorded delivery and by couriers where everything is tracked. Once it's in one of their sorting warehouses, just consider yourself lucky if it comes out.

      1. Anonymous Coward
        Anonymous Coward

        I've had numerous things 'lost' by both recorded delivery and by couriers where everything is tracked. Once it's in one of their sorting warehouses, just consider yourself lucky if it comes out.

        Oh, I had a multi-parcel delivery heading for my home that "vanished" when it was allegedly delivered at my home. Their problem was that I had been tracking the tracking, so to speak, so when I got home and found nada at home as well at either neighbour I drove to the distribution centre which was just some 500m away from where I lived, and I wasn't accepting their BS:

        1 - someone had "signed" - the sig on file wasn't mine, nor of any neighbour, so I asked if they were in the habit of just handing parcels to a local passerby when bored.

        2 - there was a "mistake" in the "system" (the eternal excuse for people, especially those that have no IT background and think that may work) and "the parcel" was still in the warehouse, which they then "found" - at which point I told them it was a two parcel dispatch.

        At that point I lost patience and told the site manager who had now arrived that I would be returning tomorrow morning, and that there were only two outcomes: either the "missing" parcel was "found", or the whole depot would be talking to the police for theft and insurance fraud because I wasn't going to assume I was the only system "mistake".

        Unsurprisingly, the day after the other parcel was "found". In those days I was just happy to recover my computer goods because I needed them, nowadays they would still be talking to the police anyway as I have lost my tolerance for sh*t like that.

  9. Anonymous Coward
    Anonymous Coward

    I know someone who does forensic examination of hard disks. One force sent them a hard disk in an envelope. No box, no padding, no bubble wrap, no Jiffy bag - just a brown paper envelope.

    1. Anonymous Coward
      Anonymous Coward

      just a brown paper envelope

      Did you by any chance suggest you were a politician? They probably used a brown envelope by force of habit..

    2. Doctor Syntax Silver badge

      "I know someone who does forensic examination of hard disks. One force sent them a hard disk in an envelope. No box, no padding, no bubble wrap, no Jiffy bag"

      And no chain of custody either.

  10. tokamaktech

    So the police lose £150K, as they obviously have the cash to spare... whereas the senior management scum responsible for ignoring the law (which obviously doesn't apply) isn't run up a flagpole by their sensitive parts as a warning to the others.

    C'mon, is that the society we really want to live in? Recent voting trends imply it is not.

  11. kain preacher

    Wait wouldn't sending evidence by mail break the chain of custody ?

    1. Commswonk

      Wait wouldn't sending evidence by mail break the chain of custody ?

      A very interesting point! I was not a Police Officer although I did work for a Force in a civilian capacity for several years, so anything I write is not an expert opinion.

      It might depend on whether the material was the evidence or a copy of the evidence. Certainly if blood - stained shirts, knives, drug samples and the like were swilling around in the post then I would expect that could certainly break the chain of evidence, but for a copy DVD with an interview on it... I doubt it.

      If the material was "mission critical" then putting the only copy in the post would be foolish on an unimaginable scale, but of course that doesn't mean that it can't happen.

      Perish the thought...

      1. Doctor Syntax Silver badge

        "but for a copy DVD with an interview on it... I doubt it."

        Also not a police officer but formerly a court-going forensic scientist. If the copy was being sent for investigation by someone who'd then give evidence on it then I'd have thought chain of custody would be necessary.

        OTOH I think DiC samples for independent analysis are sent by post. I know one was. An unexpected item arrived by post and the X-ray couldn't identify it. It was put round the back of the lab until the Army sent round an ATO team. They "opened" it with their shotgun robot. It turned out to be someone's urine sample that he'd sent without making prior arrangements. He didn't get his independent analysis done.

  12. JimmyPage Silver badge
    Mushroom

    One day, a cock up like this will cost lives

    when some psychopath gets the details he needs to torch a house or two.

    And when (note: "when", not "if") that day comes, there will be a great wailing of "if only we'd known".

  13. Anonymous Coward
    Anonymous Coward

    The Police force was fined but who pays for the Police force, yep us the taxpayer so a Government agency has fined another Government agency in effect fining us the taxpayer for their incompetence.

    Confused by these Kafkaesque shenanigans ?

    So am I

    1. GloomyTrousers
      Stop

      Taxpayer loss

      Not that I am excusing the situation, but presumably the resulting fine goes back into the public purse, so net loss to the taxpayer is nil. Actually it isn't quite nil, there'll be some transmission loss in the process (fees to lawyers, mainly), but still...

  14. Doctor Syntax Silver badge

    Apart from the privacy issues anyone handling what are potentially court exhibits should really be taking personal responsibility for their actions. They could be called into court to give evidence to prove that what was examined and exhibited in court was what it was claimed to be. I think it would be entirely reasonable that those responsible for posting the items should be held responsible by the ICO. I'd also expect any defence barristers in cases handled by the GMP to give chain of custody a close examination and probably get a number of cases thrown out if this is the GMP's standard of exhibit handling.

  15. Winkypop Silver badge

    In a pervese and obscure way...

    ...the victims, should they be tax payers or not, helped pay the fine!

  16. Roj Blake Silver badge

    ICR

    These are the people who have unfettered access to your internet connection records.

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