Marc Benioff apologizes as Salesforce NA14 instance goes TITSUP Workers across the US have been tearing their hair out after the Salesforce NA14 instance suffered a Total Inability To Support Usual Performance around 11 hours ago. Salesforce outage map That's a lot of peeved Californians. Source: DownDetector. Outages have been reported across the US, with the epicenter in the company' …
Salesforce's support team said the problems occurred after it performed a "successful site switch" on the instance from its primary data center after power supply problems caused nearly two hours of downtime in around 24 hours ago.
I'm not sure how these people define "successful", but it's hardly what I'd call 12h of downtime.
The Windows 10 upgrade of the medical equipment was successful. The patient undergoing treatment at the time however sadly succumbed before the final reboot.
"Success" should always be measured from the customer's viewpoint, not as read about in the Director's Summary in the ABC Disaster Recovery Company's Annual Report.
Really, that's the best they could do? How does one have a "power supply problem" that affects an entire DC? I think it was raining on the east coast of the US yesterday. No severe storms, just Spring weather as usual. No backup generators? Maybe a weasel-like rodent bit into their power line? Was Carl Fiorina in town yesterday?
Wild ass guess: since there are so few "instances" given the size of the company and the bloatyness of their SaaS, might they be using mainframes? I vaguely remember rumors that they were a poster-child for mainframes last decade; maybe they still are. And while mainframes would surely have dual-redundant PSUs, if one fails but the sysadmins don't notice or take their dear sweet time to replace it, then the other one fails... they're SOL. It's a proprietary replacement part. And it takes a courier about 12 hours to drive it down from upstate New York.
But what do I know? I use commodity 'cloud' hosting and I don't have to deal with problems like this... because they never happen.
"Adblockers not allowed on corporate phone. Believe me, I tried (physically and trying to get approval)."
Oh well, if your IT people are that stupid (and sadly I've seen some around that are that dim), you may have to wait for the mobile-telco-operated adblockers to kick in then. Hopefully won't be too long now.
http://www.theregister.co.uk/2016/03/01/mobile_ad_blocking_will_destroy_app_developers/
"NORTH AMURRICA ONE-FOUR, CAN YOU HEAR ME? COME IN, NORTH AMURRICA ONE-FOUR!! GODDAMMIT, I HAVE AIR FORCE ONE ON THE OTHER LINE..."
"Copying loud and clear. We had a little incident with the Dead Alien Storage. All ok now, few casualties. Smoking personnel has been dispatched for immediate cleanup operations."
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